


Based on authentic user experiences
Amy Diston
6735 reviews
N/A
9 months ago
Dreadful service
Dreadful service rude on the phone at the contact centre unable to help in any way and do not care about loyal customers
Cassandra Evans
6735 reviews
N/A
9 months ago
Do not recommend
Had to stay in the Philadelphia PA location for training - was not a good experience Look at other hotels even if they are further away
Joanne Morton
6735 reviews
N/A
9 months ago
Would not even give it 1 star
Would not even give it 1 star They cancelled my booking for June in London which I booked specifically for location an event I was attending This was for a special mini break which I had planned for some time for my wedding anniversary They offered a list of other hotels not another Raddison hotel to which I had to rebook myself These hotels would not like for like They did not even offer to move my booking to another Raddison hotel which I feel at the very least they should have done There is another Raddison very near to my booked hotel Do not rely on this company could leave you very disappointed with the added stress of finding another hotel with at this late stage of a massive increase as there are no early price booking I will not use this chain of hotels again
Charles Knight
6735 reviews
N/A
9 months ago
Fake rates that they don t honour
Trying to book a room for next year and as a member both the app and website offer me a member s rate that the system will not honour When I rang up they them proceeded to try and upsell me to a different room type Not a good experience As I write this the fake rates are still available on their website
Bj rn Brag e
6735 reviews
N/A
9 months ago
Radisson Strand in Stockholm
Radisson Strand in Stockholm Avoid this hotel and its rude staff that NEVER would admit an error Booked 8 dear guests in four rooms and payed in advance They were met with arrogance and not allowed to entry their paid rooms as I personally were not present working with our arrangement And told my guests that as four rooms were booked only four guests should get breakfast though the hotel had comitted to arrange 8 single beds Embarrasing for me and a very dull experience for my guest that on top of the cake got a wrongful bar invoice Not a word of excuse So avoid and choose a professional alternative
Carol Reed bishop
6735 reviews
N/A
9 months ago
Appalling customer service staff rude
Sorry to say appalling customer service Rude and aggressive staff Do not stay in Park inn Raddison Bournemouth Then the Raddison customer service do not want to know at all Please avoid this brand of hotels
Lesley Starr
6735 reviews
N/A
9 months ago
Avoid any deals on stay over and leave
Avoid any deals on stay over and leave your car at the Raddison Red Heathrow London We stayed the night before our flight omg We nearly missed the flight due to the incompetence of the staff They were indifferent rude unhelpful unskilled There was a Chinese meal left In the fridge of our room stinking They were asked to remove it I was ignored The airport buses are late they stop at the holiday inn a migrant hotel where they pick up migrants It was the worst start to a holiday ever We nearly missed our flight They couldn t care less Avoid if you can
Customer Chris Sprott
6735 reviews
N/A
9 months ago
Park Inn by Raddison Kaunus Lithuania
The hotel receptionist could not have done more for us All the staff were polite and most spoke English Excellent service from all
Elle Renee
6735 reviews
N/A
9 months ago
Country Inn and Suites Bentonville
We stayed at the Country Inn and Suites in Bentonville AK and loved it The staff there is super friendly I spent a fair bit of time talking to CJ The room was nice and comfortable The breakfast was slightly different every day We will definitely be back next week in fact
juls
6735 reviews
N/A
9 months ago
Great experience and can always be 100
Great experience and can always be 100 sure Service is the same whether in London or Dublin thank you