Rahua Reviews

Not good at all

Not good Tried their Amazon legendary oil I have applied it to my hair when it s been newly washed I only use 1 pump but it comes out looking extremely greasy I have long hair that is more dry than greasy so it is very confusing for me Have tried a lot of oils before and never had this happened It also smells very weird so I am wondering if it has expired Very disappointed

Terrible customer service

Terrible customer service My advent calendar leaked in transit and I can t get ahold of the company for a return replacement or refund I ll be taking it to the Better Business Bureau so I can get my 180 00 back

Incredibly poor customer service

Incredibly poor customer service and definitely not the only one who thinks that i never received a track and trace and when i emailed them about this they say they will check in which after almost 3 weeks they never did I just want my money back at this point but there is no phone number that i can call them with i am really disappointed

I placed my order 10 days ago

I placed my order 10 days ago my order didn t arrive I ve sent e-mails after e-mails no answer until yesterday they told me that my parcel went missing so they resent my order again I am not impresse at all Hopefully I will receive my items this time

Absolutely 0 customer service support

No customer service support No way to reach them Wish I would have read all these reviews first Did not get all the items I ordered and I did get an initial response after 1 day they said we will get in touch with our warehouse That was over 3 days ago and no further response from them I have reached out every day on their chat and I m getting 0 replies that is pretty bad

No sign of my order and no customer service

I placed an order over 3 weeks ago I still have not received according to the website it has not been dispatched I have contacted Rahua numerous times without concrete answer they asked me if I had not received a tracking number which I have not I like the products but with this bad customer service I will stop buying Rahua there are more and more other good brands out there

Product 10 10 Customer service 0 10 Where s my package

This company is a disaster in customer service I placed a large order several weeks ago Had received a notification from USPS that the package had been delivered when it had NOT I contacted Rahua who told me to get in touch with USPS This was to no avail Asked Rahua to try and track the package on their end No response Zero Not even a generic bot email I ve sent them numerous emails hoping for an answer but none came I suppose I ll just have to accept the fact that I ve lost a substantial amount of money on this order In short customers care is a disaster Better purchase your products in a store

Excellent customer service

Excellent customer service I was worried bcs I didnt recieve any shipping note why I contacted Rahua by mail and social media Within 3 hours I had a reply and all was sorted within a day Today products arrived and YES they are as amazing as you think Recommend the products and recommend Rahua eu