Rainieros Reviews

I moved from Seattle Washington to Porto Portugal

I moved from Seattle Washington to Porto Portugal including a full D7 Visa process and overseas shipping of my items The Visa process and the entire process of moving overseas is very complicated and expensive not just in the USA but coordinating all from here to over there I interviewed multiple international movers and shippers in my process from the East coast to West coast of the US I chose Rainier Overseas Movers based on comfort of my research interviewing my contact person of the firm all other companies they work with in process experience expertise within the country I was moving to and price to service and value I was assigned to David Wiviott VP of Rainier From the start he was responsive fair in my process understood my needs and was very informative of his competition and what made Rainier and their partner firms so special David and his team including their partner firms were outstanding The local mover they chose was excellent from the beginning of the process to the wood crating of my artwork and packaging of all other personal items to be shipped All were professional knowledgeable timely respectful and protective of my items Also the firm and main contact that Rainier Overseas uses in Portugal Invictus Relocation and Vanessa Alexandra were outstanding The little things are BIG things moving internationally especially dealing with another country and their requirements Do your research interview all and make your decision Complications do happen and you had better have the people to help you I am very pleased with David at Rainier Overseas Movers in Washington State Vanessa at Invictus Relocation in Portugal and my process start to finish My items arrived safely and in good order and within the timeline set forth by David and Vanessa Believe me when I say be cautious of the lowest prices go with value as you see it and determine in your process Rainier Overseas Movers were both promises made and promises delivered That is what I call real VALUE Thanks David Vanessa and their teams

It was a pleasure working with Rainier

It was a pleasure working with Rainier Overseas Movers and we highly recommend their services

Rainier Overseas Movers to the Rescue

In December 2022 my wife was diagnosed with cancer we moved from Guam to Seattle for treatment Throughout 2023 she courageously went through all her required treatment However in the latter part of the year doctors advised us the treatment wasn t working and she had months to live On January 10 2024 my loving wife and best friend of 32 years and the mother of our two sons passed away During the last few months of 2023 I searched out moving company s for quotations to ship our household goods and car back to Guam I narrowed my search to two company s Rainier and Navis Both company s provided me with reasonable quotes as I thought for door to door service with Navis being the cheaper of the two When the time came for the move Rainier wasn t available on the day I needed whereas Navis was so of course I went with them They came and their movers were nice respectful young and rather quick about the job Everything was going well as I thought After returning to Guam and laying my wife to rest I called Navis to find out the status of my goods It was at that time I discovered that the quote they provided me was not door to door but door to the port on Guam So apparently I was responsible to transport a 20ft container from the port to my house And adding further insult he told me that my goods required a bigger container and the cost would be 16 500 and it still would not be door to door delivery I told him there were many transport companies on island he could have coordinated with but he claimed he called and emailed but never received any responses So despite all my sadness and depression of losing my wife and having limited funds I reached out to a local company named De Witt They told me they never received a call or emails from anyone from Navis They then advised me to call Rainier Movers as they were a company who they have done business with for years and never had any issues So I called Rainier again and spoke with Chuck Crosslin I am not sure what his title is with the company but today he is my Guardian Angel I explained the whole situation to him and within a week he fixed everything Here s the most ironic part of it all Navis charged me only 2 900 for the work they did while Rainier charged me the difference to pick up my goods from Navis and to ship it to Guam all for the same price of what they originally quoted me for So where and what was that extra 6 000 plus charge for In ending me and my sons are now at peace albeit bittersweet knowing that our household goods that contain all of our furniture that my wife picked out to include all of her personal effects that we can receive and hold onto as special memories of their mother my wife and best friend Thank you and God Bless you Mr Chuck Crosslin our Guardian Angel And Rainer Overseas Movers

International move exceeded expectations

We moved from Walla Walla in rural Washington State to Duns in rural Scotland Rainier were selected by our local mover to handle the international piece It was a great choice as they did a superb job I dealt with Don Arroyo throughout He was incredibly responsive to every call and email I was particularly concerned about ensuring our goods were adequately insured and he was very patient with me answered every question and never made me feel like a nuisance Our move started in November 2021 when the COVID chaos at the Ports around the world was at its height Other movers we had contacted did not even want our business as it was too difficult to find ships or estimate costs Don found us our ship Then it was canceled so he found another one Then the original ship came back and with less than 48 hours notice he managed to collect our stuff from storage in Walla Walla and onto the ship in Seattle And he didn t worry me about any of that fire drill just worked with the local mover to collect the stuff and get it to the port Denise Arroyo in the Rainier office gave me the number of my container and a website so every so often I tracked my container it enjoyed a few weeks R R in Panama We weren t in a rush as we had to buy a house and we knew that the journey was going to take a while as the port chaos was continuing But I can honestly say that once the goods left my house in Walla Walla I stopped worrying about them Our next hurdle was UK customs and storage Rainier s UK agent was professional and communicative but Don was still my point person if I needed anything He was still answering every call or email despite the 8 hour time difference Thankfully everything went smoothly so i didn t need to reach out other than to confirm a couple of details about UK storage We got through customs quickly The VAT on our wine was as per estimate Our stuff left our house in WA on November 25 2021 It was delivered to our new home in Scotland on October 3 2022 Everything was there A couple of pieces had minor damage but this was due to the original mover not Rainier and it was so minor we are not making a claim as it was under our deductible There were so many points where things could have gone wrong but thanks to my local mover Rainier and their UK agent nothing did They all surpassed expectations And the costs were also as quoted despite rising energy and gas prices around the world After this I WILL NEVER MOVE AGAIN But if I did I would use Rainier in a heartbeat

Rainier Overseas Movers

I had the pleasure of working with Rainier Overseas Movers specifically Chuck Crosslin and his outstanding team for our move from Kansas to Italy and I couldn t be more impressed From start to finish their service was exemplary One of the standout aspects of our experience was the invaluable advice they provided Chuck and his team offered insights that undoubtedly helped us avoid potential pitfalls throughout the process Their expertise was evident and it gave us great peace of mind knowing we had professionals guiding us every step of the way Even when we encountered a change of plans on our end Rainier Overseas Movers demonstrated incredible flexibility They pivoted seamlessly accommodating our needs without any fuss Moreover their offer of long-term storage at a reasonable rate was a lifesaver providing us with the flexibility we needed during a transitional period When it came to the actual move every member of the team was consummately professional From packing our belongings to delivery their attention to detail was evident I m thrilled to report that not a single item was damaged during transport a testament to their meticulous handling and care Another commendable aspect was their timeliness Rainier Overseas Movers delivered on their promises ensuring that our belongings arrived promptly and in pristine condition Overall I cannot recommend Rainier Overseas Movers highly enough Chuck Crosslin and his team are true professionals who go above and beyond to provide top-notch service If you re looking for a reliable and efficient moving company look no further than Rainier Overseas Movers They made our international relocation a smooth and stress-free experience and for that we re incredibly grateful

Chuck is so professiona

Chuck is so professional and so knowledgeable it was a pleasure working with someone that is so good at what he does

Everything was excellent from soup to

Everything was excellent from soup to nuts Chuck took care of everything I d recommend them highly We went all the way from NYC TO HAWAI I and from beginning to end it went smoothly Thank You Chuck and Rainier Overseas

Excellent Job while Blindsided by a Pandemic

I had made plans to work and study abroad before the Coronavirus Pandemic was declared When it was time to pack up my apartment in Los Angeles and travel to Israel in February 2020 it was already clear that major disruptions could affect my relocation and I wanted a very reputable and experienced company I read multiple reviews and finally decided on Rainier Overseas Movers Mark Lawson worked with me to estimated my shipping costs and arrange pickup storage transport and customs clearance I left the United States shortly before the pandemic was declared but my shipment was still in the United States No one had experienced a pandemic move before but Mark and Rainer were still able to load my shipment onto a container ship in the middle of the pandemic Despite being hit by the greatest disaster in our lifetime Rainier was able to meet both their time and cost estimates to ship my items overseas The process of packing storing shipping customs clearance and unpacking far exceeded my expectations for normal times let alone what were comparable to war time conditions I highly recommend Rainier Overseas Movers If they can do such a great job when blindsided by a 100 year pandemic I am sure they will do a great job in less challenging conditions