AI Review Summary
Based on 115 reviews
The majority of reviews for Ramrugby are highly positive, with customers praising the company's service, product quality, and delivery speed. A significant number of recent 1-star reviews highlight consistent problems with delivery times, missing items, and poor communication regarding orders. While the products are frequently described as great and good quality, there are recurring issues with order fulfillment and Parcelforce delivery partners. The company's customer service is often noted as responsive and helpful in resolving these issues.
What customers love
- Great product quality
- Easy ordering
Common concerns
- Expensive pricing
- Wrong items sent
- Damaged packaging
Last updated 2 months ago
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Bill Broadhead
Excellent company and excellent Equipment Such a huge range of different kit its unreal and all of it is top quality I have ordered small orders for my personal coaching and bulk orders for my club and RAM always deliver on price quality and customer service They are always my first stop when i need something
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Tim Clough
Really prompt service with the delivery
From the coaching staff at Old Cryptians RFC we would like to thank for the help and support Richard has given to us The equipment we have received is great quality and we would recommend using this company to any other club
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B Lewis
Great service from a great company
Brilliant service Fast response Fast delivery
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J McKINSTRY
Great website and product
Really prompt service with the delivery of the required items being made on time and in full
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Trevor Smith
Couldn t be better
Great service from a great company I ordered four 20kg tackle bags on a Thursday and received them on Monday - on the Isle of Wight
H
Hatim
Ordered product for the start of the
Very easy user friendly site Ordered rugby ball bag to be used as a beach carrying back pack and was a great purchase Product is very well made
K
Katherine
Delivered on time - will continue to use
The order was acknowledged by email while I was placing it by telephone and delivered exactly on schedule with appropriate text and telephone updates from the delivery agent An excellent experience
S
Simon
Great equipment with a quick turnaround
Ordered product for the start of the season and it arrived within a couple of days James calls regularly to find out how we are getting on and if there is anything we need Good service and good products
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B Lewis
Extraordinary service
Had a big order for our 16 age groups for the start of season Phoned up with a query human sales operator picked up straight away and sorted - great to have such a positive responsive experience not just chat bot Felt more personal than generic call centre Will continue to use Ram
G
Geraint Wyn Hughes
amazing quality and service
I look after rugby in a local Grammar School Freddie from Ram Rugby got in touch about trying out some of their rugby balls They sent out a few to try in different sizes which we were extremely impressed with At the time I was also sourcing new hit shields and bibs for the rugby in the school Through working with Freddie we were able to discuss what was best needed for us and at a good price We recieved the delivery of the hit shields balls and bibs today and got it straight to use We are happy with the items we recieved with a quick turnaround Thank you to Freddie and the team at Ram Rugby