


Rapanui Clothing | Protect All We Love
Based on authentic user experiences
Sarah
6734 reviews
N/A
9 months ago
Been a lover of Rapanui clothing for years
Been a lover of Rapanui clothing for years Such beautiful and ethically minded clothes Very hard wearing and great circular economy approach to their end of life Wanted to leave a particularly positive review of their customer services when I was having IT issues and they helped make sure my discount was honoured Awesome company Thank you
Rachel Campling
6734 reviews
N/A
9 months ago
Excellent friendly customer service
Excellent fast customer service response to a refund query an email from a real friendly person called Helen I love Rapanui for their ethics can-do approach to using sustainable fabrics if I hadn t bought a plastic-based swim robe years ago I d buy a sustainable one from them Thanks folks
Emma
6734 reviews
N/A
9 months ago
Great customer service quality
Had a slight delay with the delivery but when I contacted them about it they were really responses and fast tracked the shipping so I had the delivery in time for when I was due to go away which was very generous Clothes are lovely and great quality can tell they will last a long time will definitely shop here again
Rebecca Clare
6734 reviews
N/A
9 months ago
Love this brand
Love this brand good quality ethical clothing I also love that you can recycle items when they are no longer wearable Been shopping here for many years and rarely had to contact customer service but when I have they have been really helpful
Eleanor
6734 reviews
N/A
9 months ago
Great company Customer Service
Lovely clothes great quality Customer service is prompt and extremely helpful Helen helped solve my issue in the same morning I emailed them
V Duckworth
6734 reviews
N/A
9 months ago
I love Rapanui s t-shirts
I love Rapanui s t-shirts I ve ordered many and they ve all been great apart from one that I didn t follow the washing instructions for The design began to peel off and despite it being several months since it was purchased they were good enough to replace it for me Great customer service and I ll be sure to follow the washing instructions in future
A Russell
6734 reviews
N/A
9 months ago
Great customer service
After contacting Rapanui to chase my order their AI assistant passed my query to a Customer Support person who intervened got my order dispatched today Great service thank you Helen
A Buyer
6734 reviews
N/A
9 months ago
Great company with excellent customer service
Rapanui are a great company with an excellent ethos Their customer service is excellent - they are very responsive and resolved my query in less than an hour from when I emailed They even followed up personally to let me know my refund had been processed Highly recommend Thanks
DeezNutz
6734 reviews
N/A
9 months ago
Great ethics products and service
Fantastic company who make very high quality clothing from natural materials and for a great price I have purchased their products many times before especially their T-shirts flannel shirts and jumpers For the first time ever I received an item with a quality issue After contacting Helen from their customer services I was sent a replacement item by first class post this arrived the very next day 1st class post service and products Customer for life
Paul
6734 reviews
N/A
9 months ago
What a great company
What a great company Their clothing is of the highest standard but their customer service is second to none Due to a technical glitch on their website I did not get an advertised discount at checkout It was easy to contact them on line and I received a reply very quickly Helen who dealt with my concern was very helpful passed the issue to the technical dept and arranged a refund straight away