Rapiddirect Reviews

Professional and responsible

I used RaidDirect to make some CNC low-oxygen copper parts for cryogenic experiments The customer service is active responsive and professional The end product fits my expectation Apart from the specified dimensions and threaded holes they also provided mirror-shiny polished surfaces which is exactly what I wanted I recommend it

Strong Partner in Prototyping

We are working with Rapiddirect now for some years overall the quality and service is excellent I would recommend them to anyone who needs a partner in CNC machining 3D Printing and plastic casting My service contact is Zoe Zhang she is always helpful and it s a pleasure to work with her

Quick good quality and cheap really

I work for an aerospace startup on the east coast We have been making parts with RapidDirect for a few years now We usually ask for CNC sheetmetal 3D printing but we even had more exotic high precision gearbox shafts made by RD On a particular occasion the shafts we had made in Germany were of far inferior quality than the RD ones They will work with you through drawings and help point out where there s something wrong in the engineering side or when we need to adapt for the manufacturing capability I can t say bad things about RapidDirect Our connection Andy is incredibly helpful and responsive I fully recommend

Helpful and high quality

I have had a great experience with Rapid Direct getting some prototype parts made I am not very adept with laser cutting or CNC but the sales engineer Zoe has done a fantastic job helping me along the way I will definitely be going through Rapid Direct for future projects

High quality low price

I ve made several different types of projects with RapidDirect over the past few years and each time they knock it out of the park Awesome communication pricing and quality

Aluminium CNC machined part was better

Aluminium CNC machined part was better than expected Wow Nice job Good communication fast service Will come back next time

5 Stars is not enough

Very quick to provide quotes fast delivery competitive pricing amazing quality Will continue doing business with Rapid Direct any chance we can amazing company with a great staff

The best experience we have ever had with a parts manufacturer

The best experience we have ever had with a parts manufacturer The communication and execution of our projects have been incredible thanks to our contact at the company - Gretchen Liang She understands our needs immediately and ensures they are translated well into production All the parts we have ordered turned out excellent and the quality control was fantastic I hope to continue our cooperation for many years

Precision Workmanship

Rapid Direct is Awesome Their work exceeded my expectations Turnaround time was quick and Lydia in customer service kept me updated about production from start to end Look forward to working with them again