Shop Womens Fashion Footwear | Shoes, Boots & Heels | Ravel
Based on authentic user experiences
Sally Bunn
6731 reviews
N/A
8 months ago
Broken Heel
I bought some gorgeous Ravel sequin court shoes which I d only worn twice And the heel came off whilst I was at my function This is the second time this has happened with Ravel I was unable to have them refunded by the local shop I purchased them from as it was too late I contacted Ravel Customer Services to ask for the shoes to be repaired or refunded but I ve not heard from them since I definitely won t be buying from Ravel again and I definitely don t recommend them due to poor customer service
Natalie
6731 reviews
N/A
8 months ago
Poor quality and customer service
Bought a pair of sequinned heels The first time I wore them the heel detached from the shoe I tried to take them back to the shop I purchased them from but I didn t have the receipt and the purchase was too long ago I ve tried to contact customer service several times with photos but had no answer I have been advised that it will cost 40 to repair and is not worth it for the price of the shoe I will not be buying from Ravel again Disappointing
Angela Whittaker
6731 reviews
N/A
8 months ago
6 Charges and no shoes
Lovely shoes but not true to size - had to return - 6 delivery charges in all for shoes that didn t fit - beware of these costs - and order a size up - there s something to be said for actual shopping and trying on goods - won t be using again - now I have no shoes and have lost 6 in the process
Isobel Kerrigan
6731 reviews
N/A
8 months ago
Broken heel on second light wear
Wore a new pair of Ravel heels twice at work I have worn a pair of M S heels a hundred times in the same place and never had any issues and the heel suddenly broke no weird steps or cause just stood up and it happened You can t contact customer services as shoes were bought from another retailer so they will just be binned Terrible - they didn t appear to be of poor quality but other reviews suggest the same
ZZ Zed
6731 reviews
N/A
8 months ago
Simply the best
I bought the Black Gold Leather Anya Wedge Sandals today Ordered on Thursday arrived on Friday The quality is stunning - exactly what I wanted and hoped for I will probably buy another colour later in the year This is a shop that I ve loved since the 80s and so glad that they continue to operate under very high standards