RatingFacts Logo
  • Home
  • Categories
  • Reviews
  • Blogs
  • About Us
Loading...
ratingfacts logo

We believe truth should drive every business decision. Our platform empowers buyers to make confident decisions, but they are also a goldmine for vendors who want to authentically engage prospects on RatingFacts and beyond. That is why we built our business on quality and trust. Whether you're a buyer or a vendor, you know we have your back.

Rating Facts

  • Home
  • About us
  • Contact Us
  • Reviews
  • Terms of Use

For Users

  • Categories
  • Blogs
  • Security
  • Privacy Policy
  • FAQ

Follow Us

© 2025 Rating Facts. All rights reserved.

  1. Home
  2. Bank
  3. Rbfcu
Rbfcu

Rbfcu Reviews

Banking, Auto, Loans, Credit Cards, Mortgages | RBFCU - Texas

Bank

rbfcu.orgVisit Official Website

2.10

30 reviews

Poor Rating

Based on authentic user experiences

2.10

30 reviews

Poor Rating

Based on authentic user experiences

Rated 2.10 out of 5 by 30 Happy Customers

20.69%
3.45%
0%
6.9%
68.97%

Carey Mueller

N/A

2 years ago

This bank is not secure hacked multiple times they will not refund money

This bank is not secure My debit card has been hacked twice two of my sons have also been hacked and the bank does not refund your money They say they will fill out a report and review the situation and see if it s eligible for a refund when they know for a fact it s not your transaction They have never returned any of our money on the fraudulent charges This bank is fraudulent themselves they are a scam and they are bleeding people for money For all I know they re involved in the debit card hacks because it seems to be very easy to hack RBFCU cards For your own personal safety and financial well-being leave this Bank

  • Loading...

Company Overview

Riverside-Brookfield Federal Credit Union (RBFCU)

RBFCU, accessible at rbfcu.org, is the official digital platform for Riverside-Brookfield Federal Credit Union, a member-owned, not-for-profit financial cooperative. The website serves as a comprehensive financial hub for its members, offering a wide array of banking services, resources, and tools designed to promote financial well-being. As a federal credit union, RBFCU distinguishes itself by prioritizing member value and community support over shareholder profits, a philosophy central to its online presence and service offerings.

Core Banking Services and Digital Access

The website provides members with secure, 24/7 access to their accounts through a robust online banking and mobile banking platform. Key features typically include:

  • Account management for checking, savings, and certificates of deposit (CDs).
  • Online bill pay and funds transfer capabilities.
  • Mobile check deposit for added convenience.
  • Access to eStatements and account alerts.

Beyond day-to-day transactions, rbfcu.org details the credit union's full suite of financial products. This encompasses personal and auto loans, credit cards, mortgage services, and investment options. The site acts as an educational starting point for members considering major financial steps, with clear information on rates, terms, and application processes.

Member Resources and Financial Education

A significant focus of the website is on empowering members through financial knowledge. RBFCU's platform often includes a dedicated resource section featuring:

  • Informative articles and blogs on topics like budgeting, saving, and credit management.
  • Financial calculators for loans, mortgages, and savings goals.
  • Important updates on security alerts and fraud prevention tips to help protect members' assets.
  • Details on special programs, such as youth accounts or holiday club savings accounts.

Community Focus and Membership Information

True to the credit union ethos, rbfcu.org highlights the institution's commitment to its community and members. The site clearly outlines membership eligibility, which is generally based on geographic location, employment, or family connections. Visitors can easily find information on how to join. Furthermore, the website showcases RBFCU's involvement in local communities through sponsorships, events, and charitable initiatives, reinforcing its role as a community partner.

User Experience and Support

The website is designed for straightforward navigation, allowing users to quickly find contact information for local branches, access customer service, and schedule appointments. It provides essential links to regulatory disclosures, privacy policies, and the credit union's routing number. For immediate assistance, the site typically integrates tools like live chat, secure messaging, and comprehensive FAQ sections.

Conclusion

In summary, rbfcu.org is more than just a transactional website; it is the digital embodiment of a member-focused financial institution. It successfully combines the utility of modern digital banking with the educational resources and community-centric values of a credit union. For members and eligible individuals in its service area, the site offers a trustworthy, informative, and convenient portal for managing their financial lives and achieving their monetary goals.

About Rbfcu

Banking, Auto, Loans, Credit Cards, Mortgages | RBFCU - Texas

With high-value products and services, Randolph-Brooks Federal Credit Union (RBFCU) is a trusted financial partner for thousands of members in Texas, as well as around the world. RBFCU offers all the banking services you would expect from a leading credit union, and we've also made it our mission to help improve our members' economic well-being and quality of life. Our commitment to personalized service makes RBFCU membership the smarter banking choice.
United States
rbfcu.org

FAQ

RBFCU stands for Riverside-Brookfield Federal Credit Union. It is a member-owned, not-for-profit financial cooperative. Its primary purpose is to serve its members by providing a comprehensive range of banking services and promoting financial well-being, prioritizing member value and community support over generating profits for shareholders.

The RBFCU website provides secure, 24/7 access to a wide array of services. These include online and mobile banking for managing checking, savings, and CDs; online bill pay and funds transfers; mobile check deposit; and access to eStatements. The site also details products like personal loans, auto loans, credit cards, mortgages, and investment options, along with application information.

Brian Duclos

N/A

2 years ago

Won t help my clients after 6 years of perfect standing

I have had a business account with RBFCU since 2016 Today one of my customers informed me that they will no longer business with my company We have been doing business for over six years with mutual clients Then I hear this with absolutely no notification and no reasoning We have never bounced a check been late on anything and have been in perfect standing with them since day one It s no wonder their online reputation is one of the worst I have seen

Belinda Blalock Brunson

N/A

2 years ago

No Customer Service Provided At All

A debit card error was made and a courtesy fee was charged causing a domino effect I tried to get help remedying and basically was told more fees could come through and I couldn t cancel debit card or account until it was no longer in the negative I only asked for one fee to be reversed No customer service AT ALL

Belinda Blalock Brunson

N/A

2 years ago

I got a response from rbfcu concerning

I got a response from rbfcu concerning my post from a couple of days ago I call a big BS on their response If they truly wanted to be of assistance they would have assisted me the day of the incident I m going to contact NCUA concerning their awful business practice and recommend everyone with a complaint do the same

nosake

N/A

2 years ago

Disingenuous srtikes two

FWIW this is my second review of RBFCU Same bank different problem In my attempt to close my account I overdrew it Once recognizing the overdraw I authorized payment from another institution to cover the overdraw RBFCU now refuses to honor the payment and offers no explanation Meanwhile the overdraw sits there as a big black eye As I d suggested about the previous complaint RBFCU is a disingenuous bank OK a day later they honored the deposit and my account is now in the black Looks like complaining works

rcmtom

N/A

2 years ago

I applied to refinance my car thru

I applied to refinance my car thru RBFCU These people are rip offs They were going to refinance lowering my interest rate by less than 1 and lowering my payments by 60 a month but adding 14 more payments adding several more thousands of dollars to my end price They were only in it to screw me more than my current finance company

UTAlum

N/A

2 years ago

Predatory and opportunistic banking at

Predatory and opportunistic banking at its finest Once you go underwater you can t get out because they keep hitting you with fees so much so you literally can t get out from under your debt Do not fall for their comments here to people Oh we re so sad to hear this No they re not They make millions of dollars a year from suckers just like you and me We are moving to Chase at least we know they won t fu k us over this badly 6K in fees in one year RBFCU needs a big ass class action lawsuit

Matt G

N/A

2 years ago

RBFCU Is The Worst

RBFCU has the worst credit cards in the business It is a running joke here in South-Central Texas Now they are changing but after this debacle so am I Going to a local bank rather than a Too Big To Care CU Update The RBFCU response is the typical canned BS one would expect from a big company If they bothered to check the transcripts of the communication they would not suggest that as the remedy

Beverly Golden

N/A

2 years ago

Being a member of RBFCU since 1982

Being a member of RBFCU since 1982 I have seen customer service go to total crap They have lost the personal touch don t return phone calls want to work via email They seem to work better with people that have low credit scores and excellent payment history Treating credit worthy people like they are dirt with question after question after question I have also personally seen members with poor credit get loans right and left without any problems I guess they like these consumers more because they get more interest off of them

Paul

N/A

2 years ago

What s wrong with you guys

Just spent 10 minutes going over and over a simple 2 page credit card limit increase application I filled everything out CORRECTLY but when I hit submit it would never submit Such a simple form I filled it out properly but it wouldn t submit Come on RBFCU What s going on This is the second technical I ve had in the last several weeks I think you guys need to hire some better I T people

RBFCU's website features a dedicated resource section focused on financial education. This includes informative articles and blogs on topics such as budgeting and credit management, interactive financial calculators for loans and savings, security alerts with fraud prevention tips, and details on special programs like youth or holiday club accounts to encourage sound financial habits.

Membership eligibility at RBFCU is typically based on specific criteria such as geographic location within their service area, employment with a select employer group, or family connections to an existing member. The rbfcu.org website provides clear and detailed information on eligibility requirements and the steps necessary to join the credit union.

Reflecting its credit union ethos, RBFCU demonstrates a strong commitment to its community. The website highlights its involvement through local sponsorships, community events, and charitable initiatives. This focus reinforces RBFCU's role as a community partner dedicated to supporting the areas it serves beyond just financial transactions.

The RBFCU website is designed for easy navigation to support resources. Users can find contact information for branches, access customer service, and schedule appointments. The site also provides essential links to regulatory disclosures and privacy policies. For immediate help, it typically integrates support tools like live chat, secure messaging, and detailed FAQ sections.

RBFCU employs robust security measures to protect member information and transactions. The website provides regular security alerts and detailed fraud prevention tips to educate members. The online and mobile banking platforms use advanced encryption and security protocols. Members are also encouraged to utilize features like account alerts to monitor their accounts for any unusual activity.

Related Companies

Texasbaycu

Texasbaycu

3.83(108)

texasbaycu.org

Ufcu

Ufcu

3.00(4)

ufcu.org

Rbs

Rbs

3.54(114)

rbs.co.uk

Rblbank

Rblbank

1.74(27)

rblbank.com

Bcu

Bcu

1.73(11)

bcu.org

Frostbank

Frostbank

2.83(24)

frostbank.com

Libertyfirstcu

Libertyfirstcu

4.43(81)

libertyfirstcu.com

1fbusa

1fbusa

1.00(5)

1fbusa.com

Mfcu

Mfcu

4.27(79)

mfcu.ie

Truist

Truist

2.69(67)

truist.com

Nbkc

Nbkc

3.91(89)

nbkc.com

Woodforest

Woodforest

3.04(50)

woodforest.com

Flcu

Flcu

1.00(5)

flcu.org

Lonestarfinancing

Lonestarfinancing

4.58(74)

lonestarfinancing.com

Sccu

Sccu

1.00(16)

sccu.com

Hsbc

Hsbc

1.93(29)

hsbc.ae

Ccbank

Ccbank

4.08(13)

ccbank.co.uk

Andrewsfcu

Andrewsfcu

1.00(12)

andrewsfcu.org

Fscb

Fscb

1.00(2)

fscb.com

Roundpointmortgage

Roundpointmortgage

3.75(103)

roundpointmortgage.com