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Just wow

Signed up December 6 2023 with the Enterprise plan Added a couple of users but I couldn t find a list of users how to remove add more users Reached out to support end of December no response I reached out again in January after waiting a week they sent 2 link that didn t work Reached out again in February they got back to me again a week later with the same 2 broke links March was the as previous months The support is terrible the interface is missing many components I suggest the CEO stop updating FB posts and fix the company or else they will need to update their resume

This is malware

Wow wish I had checked the reviews here first I just signed up for the service for a second time yesterday it would not record my meeting which was not their fault but I found out afterwards that the meeting type would not permit it Even though I just paid and even though I will not be able to use the service at all they refused to issue me a refund for my monthly subscription Technically that is their policy but the fact that I cannot use it and that I JUST paid for them to not grant an exception is maddening I will definitely look elsewhere should I need a service like this again in the future I DO NOT RECOMMEND THIS COMPANY

This app is a TOTAL SCAM

This is malware It cannot be removed from organizational meetings at all Updating preferences and saving does nothing I cannot stress this enough Do not sign up for this service This is the shadiest piece of crap software I ve seen in 15 years

Horrible product-basically a virus you cannot get rid of

This app is a TOTAL SCAM - they ask you to sign up for 7 days but DO NOT LET YOU REMOVE ITwhen you ask the support team for help they send generic articles that do not assistIt feels like they are deliberately not letting you leaveALso the tech is not great - the meeting notes are not properly summarised - it feels like they are scraping data and stalking - which if they are would explain why they are reluctant to let you remove this -DO NOT USE

Very intrusive and impossible to

Horrible product basically a virus joins meetings without advance approval even meetings you do not schedule you cannot delete it or get rid of it if you try it still shows up but no longer works

Refund Refused

Very intrusive and impossible to delete Customer service is non existent There is a convoluted process to delete an account that involves SETTING UP the account AGAIN in order to access the page where it says delete account Then it doesn t matter because the Read ai ghost keeps popping up in every meeting Please avoid

I hate this app

This company refused to refund unauthorized charges for me Their website boasts 21MM raised yet couldn t give me back 150 After reading other reviews and seeing their TestPilot rating of 1 5 stars I see why I was treated the way I was

The app is unreliable not for important meetings

I hate this app First of all it is not very accurate and a big legal exposure unless you read everything after each meeting which will be a big waste of time be very careful it automatically sets itself up to attach to all your zoom meetings without letting you know you get rid of it but it keeps showing up

If I could rate less than 1 I would

The app is buggy You cannot rely on it to take notes of important work meetings 1 It sometimes doesn t enter meetings that have been on your calendar for some time now even those that appear in the calendar within the Read ai dashboard 2 Even if you add it manually to a meeting it may not record transcribe the meeting Happened with me even though I am a subscriber of the Pro paid version of the app 3 Support team doesn t respond on time If you need a reliable app to record important work meetings suggest using one of the several alternatives out there that offer the same features