Realme Reviews

DON T DO IT

The battery life on my phone was shocking Trying to return the phone was an absolute mission - their normal return process didn t work for 2 weeks the submit button didn t do anything from 3 devices so is likely a con It took HOURS of chatting to multiple people through email and chat - too long to go into here but I was basically lied to multiple times They act as if they re doing all they can but it s all for show they re all incompetent I finally was able to return the phone after about a month of trying and it s been another month now and still no refund Stay away from this awful company 3 months on still no refund and they won t even give me a UK address so I can start legal proceedings

Absolutely useless

Absolutely useless had my phone 18 months phone itself no issues then recently they updated to android 13 my pin number was 4 digits imagine my horror when it restarted they wanted a 6 digit pin number I could not longer access my phone I have lost everything I did not even get a choice with android 13 and it s horrible upgrade They layout everything is so small it slowed my phone down Had to reset my phone to at least have a phone but had to reinstall everything but some things I can t and because I don t know the pin number it s now locked my back up I had photos important stuff all gone Recommend don t buy these phones there also is no customer service to contact it just loops

Narzo 30pro 5g 8gb ram become fool after purchased 8gb version

become fool after purchased 8gb version of narzo 30 pro 5g so the wasted product this is too much network fluctuations and lol in gaming got a lowest fps 40fps the worthiest fps in gaming you says it s a best gaming phone under 20k but after using 2 months it s a poorest model of real me want to replace but nothing happen my investment on real me gone to waste will through it in dustbin this product

Bad marketing strategy

Very bad Everytime you open an attachment and when you go back it throws you to the advertisements first This is boring and most of them are same advertisements Sometimes I want to quickly go back and answer a call or WhatsApp call but it compels me to watch the video advertisement Very bad bad bad bad phone and marketing strategy i wouldn t recommend any realme to anyone I regret that day when I bought it

Agree with everything said below

Agree with everything said below - appalling customer service with the same generic mails sent with no dates ever specified It s now been nearly a month since i placed the order and still no sign of a phone Am assuming this is possibly a scam or just a really incompetent company I ll not buy from them ever again - pay more and get a Xioami or OnePlus

Non existent service

UK service people directly say if they accept for service it must be paid even if in warranty period THEN WHAT IS THE USE OF WARRANTY PERIOD I communicated the issue to main customer care contact and they still insist on passing the responsibility Seriously i would never advice my company colleagues to buy REALME brand i made a big mistake

Android 13 update bricked phone

Android 13 update broke all GPS function and generally bugged app loading No rollback package available and RealMe support utterly useless Don t expect more that 1 year of functional use from a RealMe phone

Ordered product

Ordered product since 5 days keep chasing Irony is they dont say estimated delivery date on website at time of placing order instead it says dispatch within 1 to 3 days intention is to mislead customer dispatch to delivery date Technically they are free to take any number or days or months to deliver or never deliver at all In the website there is no where it says bound to deliver on so and so date Chased again today altogeather they blocked my messages Not a trustable company in opinion Not sure how they are managing to still operate in EU

Customer service is non existent

Customer service is non existent Have been trying to contact them for over three weeks but emails go unanswered After working fine since October my phone has developed three faults I have asked for assistance but all I get back is a generic email asking for phone details I provide them each time but then get the same generic email back asking for the details again Diabolical service The phone is under warranty so going back to supplier Good phone when working but this company need to vastly improve if they are to keep customers I won t be using them again