Based on authentic user experiences
Yoni Nissim - havra
6730 reviews
N/A
7 months ago
Don t trust the shipment
I m waiting over 35 days for my shipment they are not sending itEven though I paid for express shipment
Elina
6730 reviews
N/A
7 months ago
Good products bad customer service
The products they offer are good and with fair prices It s a shame that the customer service is non-existent I ordered 4 funkos one of which was a pre-order with website saying estimated release 3 months prior to my order They didn t contact me at any point about the pre-order thing instead they sent the rest of the items for which I paid the custom fees of 4 products since I thought I d be getting them all and went silent After I contacted them and asked about it they basically said yeah it s a pre-order we ll tell you when it comes I reached out more times during the following 5 months when I didn t hear anything from them I even tried to cancel the pre-order but I didn t get any replies to my emails Suddenly after 6 months I get a notification from my local post company about a package they finally got it and sent it Never told me they were sending it not that they would ve told me anything else but you know Now I ve got my order in full and I m never going to interact with them again TL DR Products are great service sucks Waited 6 months to get my order completely only communicated when I asked first paid customs twice for an item since they didn t tell me they weren t sending all of them at the same time Edit oh and they don t even ship the items themselves the products come from an Australian company called Popcultcha
paula perez
6730 reviews
N/A
7 months ago
Order didn t come
Order didn t come don t answers emails and didn t return the money
Kralj
6730 reviews
N/A
7 months ago
Bad customer service and long delivery
The estimated delivery time was 2 weeks I have waited over 2 months for my funko pop I have decided that i didnt want to wait any longer and asked for refund They aproved my refund right away but it has been over a week since they aproved it but i havent seen my money yet
Lena
6730 reviews
N/A
7 months ago
The worst customer service I ve ever seen
The worst customer service I ve ever seen They don t reply to your emails for weeks if they even reply to you at all I bought a product and they took my money only to tell me weeks later that they don t have the product and the only resolve is to send me another item of equal value Yet they never respond and don t send you any updates at all whether it s via mail or their social media Truly terrible I never received the other chosen item nor my original item nor my money back Never buy anything there
Nel
6730 reviews
N/A
7 months ago
So so so bad
So so so bad Delivery 1 month and after that my package came And guess what I had to pay more money for the delivery bcs this s tty website I paid for delivery online and now I had to pay again bcs of them Don t buy anything
Asterics c
6730 reviews
N/A
7 months ago
More than 2 5 months from order and
More than 2 5 months from order and payment - and still not delivered Return my money
Vanesa Pizarro
6730 reviews
N/A
7 months ago
Ordered on 3rd Aug and got delivery on
Ordered on 3rd Aug and got delivery on 20th Aug shipping to Spain with updates as it reached each step Phenomenal experience really recommend it
Johnny D az Blanca
6730 reviews
N/A
7 months ago
Tras haber comprado en esta web
After having purchased on this website I have to say that I have no complaints I purchased 5 Funkos unfortunately one was not in stock but they immediately informed me of the problem and provided me with solutions such as replacing it with another of the same price or failing that make a refund I finally made the refund because there was none that I wanted at that time and it was done just as the person who assisted me indicated the products arrived in good condition They are original and there has not been any problem that you cannot find anywhere The truth is that I have seen several reviews both positive and negative and I don t quite understand some of them since they do help you answer emails offer solutions and about the delays well I m from Spain Nor can I say anything about a product that comes from outside the European community it is normal that it may take time what s more in most cases the delays are unrelated to the web services and must be understood My recommendation is that if you want a Funko and you find it on this website and the price seems right to you buy it without a doubt the wait is often worth it Greetings and thanks for the service Realpopman a Especially to Alice the person who accompanied me during the order