Red-by-sfr Reviews

tr s grossiers

tr s grossiersJ ai r pondu plusieurs fois vous et SFR vous tes tous deux tr s grossiers Je n ai jamais re u de bo te haut d bit qui n a jamais t livr e Je n ai jamais utilis ce service ni le t l phone Je suis toujours sous contrat avec SFR avec le num ro de ligne 02 43 09 67 depuis 8 ans je cherchais un service moins cher en utilisant red mais bo te jamais livr e Je vais faire un rapport la justice Je ne dois aucune somme d argent Je dois tre rembours I have replied several times to you and SFR you are both very rude I have never received a broadband box that was never delivered I have never used the service or the phone I am still under contract with SFR with the line number 02 43 09 67 for 8 years I was looking for a cheaper service using red but the box was never delivered I m going to report this to the courts I don t owe any money I have to be reimbursed

Hopeless website

I ve been trying to pay my account for landline and internet access at my flat in France with SFR by RED online by card Just useless Their website is awful as well It won t handle a UK mobile to confirm new IBAN BIC for direct debit

Red Fibre

Red Fibre Worthless now 4 days no internet All the communication has to be done by app fine by me but nothing is being communicated except that there is a network problem Updates are not being send and i have no idea how long it will take 4 days no internet is crazy Not a company product wich is trustworthy in my opinion

Box ordered on the 7th but still no

Box ordered on the 7th but still no news about its delivery 20 days later The support has no update to provide when asked about it

They don t speak english or help you in

They don t speak english or help you in resolving your problems they just want your money

They charged me 50 for one call

They charged me 50 for one call in zone EU even if my contract included these type of calls inside the forfait No possibilities to contact them They blocked my number until I paid the 50 with no possibility of speak with someone to understand

This is the most horrendous ISP

This is the most horrendous internet service out there Internet is gone Customer service is taking turns to shut the conversation down and send automated messages basically there is no one to listen to you and the straight up tell you sorry we can t help you I mean you DONT HAVE THE OPTION TO SAY THAT TO YOUR CUSTOMERS YOU CROOKS YOU TOOK OUR MONEY YOU HAVE TO HELP NOBODY SPEAKS ENGLISH BTW ABSOLUTELY NO ONE So good luck if you want to get a connection and you are an English speaker Their system has failed to generate and record our bill this month we have received nothing from them and internet has already been cut off Awesome company

Scam

I wanted to make a forfait sans engagement for my phone After I did the whole registration process I was told that I have to send a 250 deposit to confirm my order A 250 deposit for what This is clearly a scam company