


Based on authentic user experiences
Joshua Perry
6775 reviews
N/A
7 months ago
Connection to the site blocked by ungiven code
New on Red I have tried to withdraw my gains The day after it was impossible to connect to the site I was asked to give an authorization code that I have never received I have no access to customer service anymore Let s wait if I get my gains
Table Cloth
6775 reviews
N/A
7 months ago
Terrible site rude customer service
Terrible site rude customer service ended chats without resolving my problem withdrawal takes days and days keep asking about my withdrawal responses is 2 days still pending
Princess cylinder
6775 reviews
N/A
7 months ago
I won a biggish amount then all sudden
I won a biggish amount then all sudden I have to provide verffication documents ok simple enough I think 3 days later I ve uploaded all ask for still not good enough the want me to provide a screenshot of PayPal account which is closed so I rang PayPal got a statement they won t accept that is excuse after excuse also they still let me deposit while this was being reviewed before I knew issue with verification which I don t agree with didn t really like this site and had no issues before but I would be afraid to use again now
Mark bod
6775 reviews
N/A
7 months ago
Avoid at all costs
There is a charge to make deposit then also to make a withdrawal 20 in my case Once I asked for withdrawal they closed my account without permission and I still have approximately 1000 with them which I can t access and customer support says someone is looking into it It has been over 2 weeks now since requesting the refund and I feel like it s lost I will keep trying and complaining Disgusting company
Mark bod
6775 reviews
N/A
7 months ago
Reported fraudulent activity
Reported fraudulent activity asked for official proof which has been provided and now they have disabled any use of live chat and are ignoring any email or contact request from me They have no care what effect this has had to me or my family My poor wife has no interest in this website and she s now lost a lot of money
Customer
6775 reviews
N/A
7 months ago
Just another shit site that has been
Just another shit site that has been blocked by me you will not get another penny out of me
Linz
6775 reviews
N/A
7 months ago
AVOID AT ALL COSTS
Withdrawals have been stuck on pending for 17 days now It says on the site it will be between instant to 2 days Lies Avoid this casino they take your money in seconds but don t pay out its been two weeks now its ridiculous I m so happy I stopped depositing when I did I deposited 125 in one night and luckily thought I d wait to see how long a withdrawal takes before adding any more I ll keep updating until I get my payment contemplating reporting to the gambling commission too as I ve been advised to do Live chat is useless couldn t speak to a human after multiple attempts Update after 11 days of pending withdrawals the chat bot finally said I need to provide identification This is against the Gambling Commision rules that state all casinos should ask for ID BEFORE any gambling takes place Asking for ID only when requesting a withdrawal is against the rules and they may be in breach of Licence Condition 17 Customer identity verification and may be subject to regulatory action I will be happy to take this further if need be Final update finally got paid after 17 days seemingly only putting my account into time out made them trigger a payment Definitely avoid this dodgy site there are much more pleasant experiences to be had elsewhere
Aaaa
6775 reviews
N/A
7 months ago
Please please please people DO NOT
Please please please people DO NOT touch this site I have played hundreds of online casinos and this is by far the biggest SCAM I have ever come across You have almost zero chance of winning the games have the lowest payout EVER roulette is a joke 2 numbers covered 28 and 29 it gave 5 no 7s in a row which is in between 28 and 29 and that s one if MANY examples Watch for the reply saying we are sorry for your experience etc etc etc but won t address the fact the games are completely rigged and no way random If you still give them a pound after this and all the other reviews then you are a total idiot and deserve to lose every penny which you will
colin johnson
6775 reviews
N/A
7 months ago
This site is a joke play 10p roulette
This site is a joke play 10p roulette to see what a massive scam it is Covered JUST zero for 250 spins it landed next door 32 and 26 which are either side of zero 97 times So covered 26 and 32 instead it gave 5 zeros in a row So RED CASINO when you reply to this review explain how you can possibly assure us that your games are entirely random
David W
6775 reviews
N/A
7 months ago
Avoid
I ve been waiting for a withdrawal for over a month now Sent the documents requested over numerous times Get no communication back from them and doubt I m ever going to get the withdrawal