Refresh Decor Home Decor New Year Offers
Based on authentic user experiences
Jimbob
6734 reviews
N/A
6 months ago
AVOID AVOID AVOID
AVOID AVOID AVOID I bought 2x Refresh Decor Luminous Lamp I decided to return them 1 they didn t work properly2 uglyTheir 30-Day No Questions Return Policy is total BS They were obliged as a matter of consumer law in the UK to take them back anyway A They asked many questions B They demanded a video of the faultC They demanded a photo to make sure I hadn t damaged the item they are obliged to to take it back whatever the condition D they stopped responding so I had to get American Express to get the money back
Roana De Oliveira Hansen
6734 reviews
N/A
6 months ago
Broken lamps directly from China
Received 2 x lamps from the store apparently sent directly from China Only 1 worked and the other were bend and did not work None of the 2 lamps had the quality and finish as on the pictures from the store Very disappointing
Susan DeRose
6734 reviews
N/A
6 months ago
DO NOT BUY THESE PRODUCTS NOR PURCHASE
DO NOT BUY THESE PRODUCTS NOR PURCHASE FROM THIS COMPANY If I could give zero stars I would All products arrived in flimsy packaging and all were damaged I bought 5 lamps for over 300 and I might has well thrown the money in the trash All are physically damaged by not being level but there is also damage to the charging portion of the lamp - they are LED and rely on being able to charge through a port that is broken I have tried reaching out to company without any reply Do not waste your money
Prof P
6734 reviews
N/A
6 months ago
Arrived not working
Arrived not working Am having hard time exchanging lamp Seriously
Jerry Kirven
6734 reviews
N/A
6 months ago
My lamp was damaged and bent when I
My lamp was damaged and bent when I received it How do I go about getting a replacement that is not damaged
Richard
6734 reviews
N/A
6 months ago
Scam company
Scam company Don t do business here All looks good until you order and never get your product Multiple emails unanswered or answered with a bot Better service and products elsewhere
Richard
6734 reviews
N/A
6 months ago
Scam Scam Scam
Scam Scam ScamPackage never received Company is out of Quebec and not a real entity Any positive reviews are computer generated No customer service all inquiries are responded to by a bot Too bad they can t be held accountable Package took way too long to arrive and never did Just kept getting same auto response Product was supposed to come to NY Eventually product was sent to Puerto Rico I cancelled through my credit card company Looks like others have had the same experience
Dawn Simpson
6734 reviews
N/A
6 months ago
Hassle Free Returns - Completely Untrue
Hassle Free Returns Completely Untrue I have been trying to return two lights since December my first email was replied to very promptly asking why I wanted to return and to send photos of the items Why Since then my emails are being ignored Do not buy from this company products are cheap and nasty and customer service is awful
Ousmane B
6734 reviews
N/A
6 months ago
The lamp is absolutely beautiful
The lamp is absolutely beautiful I love that I can customize the ambiance in my room with the three different lighting options It works perfectly Shipping was fast and the customer service was excellent while I was waiting for my order I m currently thinking of buying a few more I was initially skeptical about the previous bad reviews but I realized that people often write reviews when they have a bad experience and rarely take the time to do so when they have a positive one
Meeran Khan
6734 reviews
N/A
6 months ago
Highly recommend
This looks great in any room and I can change the lighting depending on my mood The battery is pretty good and long lasting so I don t have to keep recharging it and it s waterproof so I can use it outside on the patio too Shipping was quicker than I expected and the customer service was awesome I m so happy with it that I m thinking about getting a few more to place in more rooms Highly recommend