


RegenaLight™ Wireless LED Light Therapy Mask
Based on authentic user experiences
ali
6734 reviews
N/A
8 months ago
The mask is absolutely terrible and so
The mask is absolutely terrible and so is customer service Quick and easy return and refund process is terrible They told me to return mask myself to US the cost of that will probably be almost as much as the mask itself it s absolutely shocking The mask is heavy and slips so you need to hold it It is extremely uncomfortable Not able to breath properly when using it AVOID I wish I read reviews before ordering
Kawtion
6734 reviews
N/A
8 months ago
Scammed as well
Also fell for this scam I scoured and never saw China only that will arrive in time Tracking seems to never move because its on a container ship probably Never again
Lisa
6734 reviews
N/A
8 months ago
Also fell for the scam
Also fell for the scam Do not purchase it s a scam Number provided only lets you leave a message You never get to talk to customer service 1 800 557-0297 Try it yourself Their website says as seen on The CUT Good Morning America and New Beauty None of these places have any knowledge of this product Currently filing a fraud claim with my bank
SK
6734 reviews
N/A
8 months ago
DO NOT ORDER
DO NOT ORDER I ordered a mask on sale and then thought to research reviews off their website They won t return my email or calls I keep getting updated emails saying my item has shipped but when I hit track package it won t give me any information I m so frustrated
annie
6734 reviews
N/A
8 months ago
I should have read this before
I should have read this before ordering I ordered and within 5 min canceled the order by email using their messaging service on the website and by using their cancel order facility on their website They still managed to send me an email to dispatch the order Gerrard
Susan Stebbins
6734 reviews
N/A
8 months ago
Was charged for the LED facial serum
Was charged for the LED facial serum and never received it The customer service number is a scam 800-557-0297 A recording says they are with other customers and to leave my name and number for a return call Many days have passed and no call I did receive the mask after 3 weeks The best thing about it is the box it came in
purestt
6734 reviews
N/A
8 months ago
Another scam company
The buy one-get one free offer is a scam - no free mask ever arrived and the telephone number gives the same recorded response and no-one ever calls back or responds to your email messages I wish I had seen these reviews before I ordered from this company
Lisa Mittelbrun
6734 reviews
N/A
8 months ago
I paid for this led face mask and never received it
I ordered this led face mask on December 6th for a Christmas present for my mom I ve tried emailing this terrible company to see when her gift would be arriving and kept getting ups trackers from them saying it was on its way Well today is Christmas I never recieved the red light mask I bought her and since they already charged me I can t afford anything else Now I have no gift for my mom and I have to go thru the hassel of reporting this company as a fraud and try to get my money back Do not use this fraudulent company at any cost
Angela Livingston
6734 reviews
N/A
8 months ago
WHEN I can get the mask to come on
WHEN I can get the mask to come on it will go through 1 2 a rotation of the colors then just stop There is NO possible way to get it to turn on again after that I have now emailed the company three times trying to get a response still waiting
Whitney Smith
6734 reviews
N/A
8 months ago
This is a huge SCAM
This is a huge SCAM My product supposedly shipped and I was provided tracking information but I never received it First it was listed as out for delivery then undeliverable even though I had been home all day and no delivery attempt was made so I reached out for support and was told to just wait a few more days or contact my local post office which I did and they had no package It did not arrive and I reached out again with no response I requested a refund and was told I had to send the item back to them before I could get a refund The item I NEVER RECEIVED I tried calling the phone number on thier website and guess what - it rings once with no answer and then just stops ringing So I have no product can t get a refund and you can t reach anyone for support