Based on authentic user experiences
Douglas
6727 reviews
N/A
5 months ago
There is good private healthcare in Romania but not with Regina Maria
I ran out of my UK prescription for hypertension medicine after an extended stay in Romania because of quarantine regulations Asking Regina Maria if I could have the prescription issued here I had a copy resulted in a consultation they required with a cardiologist This was with Dr Abedini Alireza and was to cost 245 lei After waiting 40 minutes past the appointment time an assistant collected me and took me for an ECG which I was not expecting Eventually I saw the cardiologist who also performed a heart ultrasound This resulted in me paying 745 lei for services I neither wanted nor needed Accepting that everyone needs to make a living I took my prescription which was for brand name drugs rather than generic ones so I did not recognize them I had told Dr Abedini I wanted my current prescription because early prescriptions tried in the UK caused severe side effects but the current one was effective and well tolerated After I left the pharmacy I found he had prescribed exactly those medications with which I had experienced side effects I emailed Regina Maria no response My girlfriend called them and they said they would have to check and call her back No call back With the drugs I am now 920 lei out of pocket and no further forward until I can return to the UK Never ever will I set foot in Regina Maria premises again
Pomodoro
6727 reviews
N/A
5 months ago
Terrible management
Terrible management I used to use their services for annual blood tests and one day I decided to have a dermatology appointment big mistake The doctor was rude and arrogant She helped me with absolutely nothing I walked away without solving the issue I came to solve I made a complaint I offered lots of details and arguments why I should receive my money back but they didn t care
Rox Ion
6727 reviews
N/A
5 months ago
Its a massively broken system that
Its a massively broken system that doesn t work at all The staff gives you completely opposite informations its a total lack of knowledge and miss guided communication with the patient DO NOT USE THIS PRIVATE CLINIC unless you want to mess up your patience and your nerves Its a total lack of professionalism
Mr Q
6727 reviews
N/A
5 months ago
If you want to spend your money for
If you want to spend your money for absolutely nothing go to regina maria Unprofessional they gave me some prescription and they aggravated the situation I had a dermatology problem The doctor just write the prescription she didn t even look at the problem or to take a probe or something to determine the cause They charge you and they didn t care
Worlds Stars News
6727 reviews
N/A
5 months ago
They fraud me for 500 lei
They fraud me for 500 lei They told me in the phone to go to emergency room I went there They said they can t do anything I still had to pay for nothing 180 lei for covid rapid test
Melinda Alexandra Csiki
6727 reviews
N/A
5 months ago
It took them 9 days to put the results
It took them 9 days to put the results in the system for periodical work check-up for which on the spot they told me I have passed it
Ionut Sandru
6727 reviews
N/A
5 months ago
They pretend to care but in fact they
They pretend to care but in fact they just want the money They extended out medical subscription for another year even though I specifically asked them to cancel it in advance
Alex Boeru
6727 reviews
N/A
5 months ago
They are scammers
They are scammers I had contract with them I wnet in another country without acces for application I wanted to pay the bill and wrote to support This guy s didn t answer and after 2 months so I lost the contract with all benefits until then Iaid the money imeditaley after I return but this guy s didn t do nothing and I am Shure they like the situation They respond like robots bad experience
Daniel
6727 reviews
N/A
5 months ago
Scammers Avoid them
If you want to spend your money for nothing go to RM I spend 100 euros for a simple repeat analysis and come back and ofc spend another 100 euros Avoid them
Tea Negru
6727 reviews
N/A
5 months ago
Non-existing customer care
I ve been asking Regina Maria for invoices several times after completing the procesures for me to settle the costs of the procedures through private medical insurance provider First they sent just a part of the docs via email after calling them back twice and telling them exactly what are the missing invoices I ve searched for my tax receipts they were able to send the missing invoices When asking them the fiscal invoices in original they didn t reply at all Because of them I ve lost the 30 days time interval to recover my money from the insurer just because Regina Maria didn t bother to give me the invoices that I am entitled to Such indolence and carelessness for your clients you should be ashamed of yourself