Relaiscolis Reviews

Very very bad experience with relais colis

Very bad experience with relais colis Their employees are very rude do not solve the clients needs and are disrespectful They give us a rendez-vous for the delivery a time schedule where we need to be available to receive the product we bought in the internet The funny thing is that they do not respect their own time schedule Moreover they lie to us when they don t know how to solve a problem Take care when they say they are gonna contact you back I concluded that it is not worthy to buy things from the Conforama website since the delivery system is very incompetent and takes a lot of our time Really bad experience

Never use Relaiscolis

Never use Relaiscolis They asked me to be at home from 8am to 12am for a delivery The guy called at 2 30pm telling me that he is late and that I should reschedule with his assistant He could not provide me any number of course I did find the number online and when I call the guy on the phone is telling me that they will call me back within the next 48h My purchase has literally disappeared

Package hasn t moved for 12 days

My package hasn t moved for 12 days They had many working days to move my package but it s still at the same spot where the seller left it off I bought something from Vinted with Homerr and relais colis said they will take care of my package but they re clearly not

Tout est lent

Tout est lent les notifications et le transport une catastrophe l on appelle la plate forme 8h22 un r pondeur nous informe que les agents sont notre disposition partir de 8h en nous remerciant de rappeler apr s 8h apr s 9h apr s 25 minutes d attente l on me r p te exactement ce que je peux d j lire sur le suivi rien de plus le fait que nous soyons 15 jours depuis l envoi ne semble pas surprendre juste il devrait arriver sous 48h waouh path tique

My package was delivered to a relais

My package was delivered to a relais that does not work with them anymore So he sent the packages back No one can tell me where the package is now Additionally I tried to call waited for 45 minutes in a queue and when mu turn arrived the line was cut Seems like the worst service ever

Incompetant and impolite service Service incomp tent et impoli

This company just sent us text messages essentially saying my wife and I are liars They claim their driver arrived and sat outside our house for 15 minutes when we were actually facing the road for 45 minutes eating lunch and no truck even entered our road The Driver also claimed we called him back an hour later than we actually did and the company in the text is telling us we should be be polite to their driver a man after he was yelling at my wife on the phone They have now not shown up for multiple deliveries They have now not shown up for multiple deliveries Pitiful and disgusting behavior Cette soci t vient de nous envoyer des SMS disant essentiellement que ma femme et moi sommes des menteurs Ils pr tendent que leur chauffeur est arriv et s est assis devant notre maison pendant 15 minutes alors que nous tions en fait face la route pendant 45 minutes en train de d jeuner et qu aucun camion n est m me entr sur notre route Le chauffeur a galement affirm que nous l avions rappel une heure plus tard que nous ne l avions fait et que la soci t dans le texte nous a dit que nous devrions tre polis avec leur chauffeur un homme apr s avoir cri apr s ma femme au t l phone Ils ne se sont plus pr sent s pour plusieurs livraisons Comportement pitoyable et d go tant

worst customer service on Earth

worst customer service on Earth they do not pick up the phone or give news about your delivery stay away

TERRIBLE

TERRIBLE Used them through Vinted and homerr My parcel is missing with expensive contents No help no refund and no answer