Reliancehomecomfort Reviews

Terrible Experience with Reliance Home

Terrible Experience with Reliance Home Comfort MackenzieI had an awful experience with Reliance Home Comfort Mackenzie and cannot recommend this company to anyone In 2020 I signed a contract for a rental at 9 200 Four years later when I sold my house I was quoted varying buyout amounts with the final one being 9 700 However when our mortgage lawyer called to confirm they were shockingly told the buyout was 15 000 Reliance claimed this was a mistake but now I m left fighting to get my money back The customer service from their customer solutions center was horrible only adding to my frustration Avoid this company at all costs

I rented a hot water heater from them

I rented a hot water heater from them 33 years ago At year 25 Reliance slammed me and started charging triple the monthly for some phoney insurance on my owned furnace It took months for them to stop I asked for proof that I had signed up for this coverage and they could not provide any At year 33 of the hot water tank rental I asked them to remove it and stop charging They refused I removed it myself but was forced to cut off the serial number plate with sheet metal shears and mail it to them It took five months of harassment to get them to stop billing me Local plumbers here just hate Reliance and have lots of horror stories New homes in developments around here have Reliance furnaces hwhs A C units all on rental with Reliance Stay away from these homes or you will indeed regret it within ten years

Worst water heater rental company EVER

Worst water heater rental company EVER 1 their email contact section is hard to find they dont even have a webmail -online contact form- 2 When you wanna pay them online with your visa devit card THEY DONT PROCESS IT RIGHT AWAY and wait the next business day to process it making you go INTO OVERDRAFT BY ACCIDENT

If I could I d give the worst negative

If I could I d give the worst negative rating possible I would Stay away from this company and don t ever look back How it s even still running is criminal No contracts service members making false claims No one should ever have to threaten legal action to cancel basic contracts The ombudsman of Ontario should be absolutely ashmened of their office Reliance Home Comfort is this countries worst kept business

Very bad service

Very bad service Our ac was working fine They came for their first regular maintenance and just 4 days after the thermostat started showing problems We made an appointment They gave a 5 hr time frame but did not call or come The technician did not even receive the call made by the help desk Very disappointing for the very first service

I had to take over a lease from a

I had to take over a lease from a previous deceased 94 year old male who got swindled into a water tank rental when i called to get out of it they told me I couldn t and that I had a lifetime warranty as a result I paid into that rental for 8 plus years not including what the poor old man paid into it When I went to sell it the realtor suggested to pay it out in total we ended up paying well over 2k for the unit and then a week later when it started to go and leak they would not replace it because I was no longer an active account They are total crooks and should be ashamed of themselves

Reliance home comfort are Theives

My family paid in full all monies owed to Reliance over 2 years ago They continued to take payments for these past couple years until I was able through power of attorney to end them taking money out of my parents account They owe my parents thousands yet won t pay up I plan to take them to small claims court now I have supplied them proof they were paid out And the lawyer that was part of paying them out has sent them letters indicating they have been paid and to STOP STEALING from my parents One has now passed giving me the ability to deal with them and the other is infirm and in a care home

We were being charged interest when it

We were being charged interest when it was paid and they just kept nickel and diming us Seems to not get ahead Hope this is finally ending They even thought we sign a contract and which we didn t Had the water heater for around 11 years and they never had to do a thing with it or come to even check it out Then they wanted 125 tax to come and pick the tank up We took the thing out ourself and took it too them Never want to ever deal with this company again Edit- Oh we got another bill for 06 late charges for 2 55 4 days rental on the other bill The place is nearly an hour and a half away from us and we farm so we had to make time to do it