Removalsexpert Reviews

It was a great experience working with

It was a great experience working with them They were quite professional and helpful

Excellent team of guys to carry some

Excellent team of guys to carry some very heavy and cumbersome itemsWould recommend highly

Do not use under any circumstance

On day 1 for packing 2 thoughtful movers came and packed up our kitchen However on day 2 a large crew of movers came and this is where the problems began Our things were thrown into boxes that were too big and at random No care whatsoever shown for our items They wanted to charge 30 per wardrobe box - we paid for some and then they still threw clothing on hangars into random boxes They used boxes that were too big and filled them halfway which made them very hard to unpack and manage They ignored very clear instructions I had given them about what not to pack - I almost lost my rental deposit because they packed all of the keys and manuals to the white goods in the flat They did not put down carpets or take any measure to protect our new home and they scratched our floors Since they did not label anything we didn t know what was packed in what box My vinyl records and books were thrown into random boxes They pressured us intensely to pay via bank transfer at the end of they day - this is so they could circumvent any consumer protections When we contacted them to compensate us for lost items they told us that we only had 7 days to file a complaint and of course there was nothing we could do They were rude and hostile This is a terrible company that you should absolutely never use

Avoid this company at all costs

Avoid this company at all costs They are certainly not experts They will pester you until you book with them but when the time comes their service is appalling They are incompetent - forgetting to pack an entire kitchen cabinet full of pots and pans so that I had to go back and look for it the next week They forget simple instructions eg I told them to leave certain bits of furniture that didn t belong to us only to find they had packed them when we got to the new place They pack with zero thought and care throwing items into boxes without regard for the consequences eg toiletries and toilet brushes on top of curtains and upholstery - the effect being damaged goods They don t pay care and attention to the properties they re moving you from and to - for instance failing to put down any sort of protector for the carpet The communication with the company management is unpleasant and hostile and I would advise you search elsewhere their price point isn t even competitive You will have a better experience elsewhere

unfair toll charges

they charged road toll charges on me just because they want to take that route not in any of pickup and drop location they charged simply because they want to travel to their next location which comes under ULEZ after unloading at my destination

Many items missing

Many items missingNot recommended

We had a very good experience with the

We had a very good experience with the Removal Experts they arrived on time both days were considerate patient when things went wrong with the estate agent and professional throughout would use again and highly recommend Best price by far compared to competitors

Second time I have used their services

Second time I have used their services and they did not disappoint Sultan and his team were efficient careful and fast Super friendly as well Great value