Based on authentic user experiences
Mr Norman Mooney
6730 reviews
N/A
5 months ago
Remus Uomo
Having purchased over the past few years gift vouchers at Christmas at our Belfast Remus store we believe they have worked a treat and planned our return We returned this year to our our store in Belfast to repeat the process only to be told after our purchase that Remus no longer supplied gift vouchers and that a receipt in one of their fancy non imbossed envelopes would have to suffice If Remus really can t be bothered in taking any effort to supply a basic gift voucher at this time of year then neither can I will not return if you can t get the basics right
Suzanne
6730 reviews
N/A
5 months ago
On Friday 8th March
On Friday 8th March I purchased a few birthday gifts for my husband paid for express delivery Remus promptly took the money out my bank account then took a week to deliver my goods only because I complained and chased them At this point I have missed my husbands birthday I called Customer service spoke to a very pleasant lady who said she would call me back She did not call back but did email me She despatched my goods and I have just received them I asked her to credit the express delivery charge and look to offer me a goodwill based on the bad service I am being credited the deliver charge but NO GOODWILL I will not buy from them again based on the experience I have had a simple small gesture would have been enough to appease me how they have misread their customers satisfaction
Tom Thackeray
6730 reviews
N/A
5 months ago
Clothes are decent but terrible
Clothes are decent but terrible customer service Have been waiting for weeks to return an item with next to no response from their customer service
Balbir singh Chopra
6730 reviews
N/A
5 months ago
I purchased a pair of trousers on the
I purchased a pair of trousers on the 3rd of April and it s been just a month since the purchase I only wore them once and after just one wash the stitching came apart which clearly shows the material is of very poor quality
Michael
6730 reviews
N/A
5 months ago
Brilliant customer service
Brilliant customer service I recently bought a backpack where the zip unfortunately broke upon first use Refund and replacement was seamless and faultless by Remus Uomo Thank you
Louise
6730 reviews
N/A
5 months ago
Excellent Customer Service
What an amazing customer service team I placed an online order for the groomsmen at my wedding and Barbara and Fiona have answered multiple emails from me helping me with any queries I have They have been so patient and accommodating They really have gone above and beyond and I can t recommend them enough Suits arrived in good time and of great quality I have placed an additional order for 2 items in additional sizes and I am confident the returns process will be equally as smooth after the fantastic experience I have had so far
Louise
6730 reviews
N/A
5 months ago
Refund process was great
As per my last review I mentioned I knew I would had to use the return refund process as I had ordered items in additional sizes styles It was again pain free The new items came in record time even though I had selected standard delivery The returns process was easy to follow and money has been refunded for the returned items already Thank you
DavidM
6730 reviews
N/A
5 months ago
Excellent experience
I ve just purchased a beautiful well made overcoat from Remus Uomo and I am really pleased with the quality Fast free delivery and well packaged and some nice little touches All in all excellent
LUKE
6730 reviews
N/A
5 months ago
Excellent Customer Experience
I ve shopped in this locale several times while the stock has decreased in quantity over the last few years I ve always had a most helpful and pleasant time with the staff My thanks to them for their help and advice over the years
Consumer
6730 reviews
N/A
5 months ago
Great Quality
Got a knitted polo for my boyfriend and he absolutely loves it The quality is unreal Free delivery and returns is a great plus too for this brand