Absolutely Shocking Service
Absolutely Shocking ServiceI ordered a 500 fridge from Renew 2U with an eye-watering 100 delivery and collection fee You d think for that price they d offer flawless service But instead it was a complete mess from start to finish Communication Nonexistent I was left chasing them with barely any updates on my order For the price I was paying I d expect at least some kind of customer care none The lack of professionalism was astounding and frankly it made the whole process more frustrating than it ever needed to be They refused to collect my old fridge because they said it had water in it it did not They also refused delivery unless I sign a waiver to say any damage they cause is my fault Unbelievable When you re charging premium rates for delivery and collection maybe try actually delivering decent service I wouldn t trust these guys with a paperclip let alone a major appliance Save yourself the headache and look elsewhere Disgusting
Maria Kampioti
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Great service
Great service Great value for money
Mrs Hodgson
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Caring efficient service very helpful
Caring efficient service very helpful
Neville
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Washer chest freezer
Spot on washer mint freezer spot on
Paul Brayford
N/A
Perfect
Appliance as described Prompt delivery Good price
Ir n Fodor
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It s very good easy to order fast
It s very good easy to order fast service
Nicola Crawford
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Trustworthy professional service
Clear and honest description of product Very good pricing Good communication from ordering to delivery A very professional service
customer
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Good place
Customer service was fab Appliance was just as described it works well
Kim tribe
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Company representative was very helpful
Company representative was very helpful and went out of his way to see that the item was despatched that day and the item was received the following morning
Donna Mayers
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Because a no quibble return
Because a no quibble return And a new machine with refund So I will defo using againUp and beyond customer service but could do with more communication maby a time lineOf were you are in the system ThanksDonna
