Rentalcar-tenerife Reviews

Still waiting for 600 euro deposit return

We in my husband s name rented a convertible from them in the beginning of February 2024 The car was fine and arrived as planned but here almost two months later we are still waiting for the return of our 600 euro deposit the car was returned without any scratches etc We have written them numerous emails but all go unanswered Unfortunately we cannot recommend

Deposit not back

Still wait for my deposit of 300 euro I rented a car in february in tenerife They are cheaters

They won t give back deposite

They won t give back deposite

Same problem as the others

Same problem as the others We have not received the deposit back although everything was fine Do not rent from this company They use different payment terminal when they charge the deposit

They never paid back my 600 deposit

They never paid back my 600 deposit Do yourself a favour and go elsewhere There are lots of honest and respectable choices to choose from

Avoid Do not recommend this company

Would not recommend this company Here are the highlights from my experience with this car rental company - Booked a gorgeous yellow mustang online - price was 260 300 refundable deposit and with free delivery pick up at my hotel- I was then charged extra 40 for this service - car arrived and it was not as pictured it was white- deposit was increased on the spot to 600- they took deposit on my card but then would not accept payment on the same card and wanted 250 cash payment for the car- they did a basic walk around of the car and noted damage I did a 2nd walk around and pointed out damages and dents they did not mark down on the page that were noticeable- got into the car and the tire pressure sensors were on the dash as well as a check engine light and a bunch of other lights not putting me at ease at all- the gearbox was ruined and probably never serviced in its life the car chugged clunked and made awful noises The exhaust was hanging off its brackets and rattled like crazy and the brakes were extremely squeaky when slowing down at all which wasn t nice when cruising around busy areas - the car was not clean and smelled gross and sweaty - the car was not enjoyable at all and I ended up returning it to my hotel early that day and walking the rest of the evening - when they arrived for pick up they did not check or inspect anything on the car took the keys left the car at my hotel and drove away in their other car They came back 3hrs later and drove the rental car away - I was told I would receive my 600 deposit back in 1 week - 3 weeks later after contacting 3 different email addresses and 3 different phone numbers I still had not received a response about my refund - I got fed up and opened a scam enquiry on the transaction with Revolut within 1hr of doing this they contacted me saying my refund was issues back to me it was not - Revolut followed up on this for me and after a couple of days I received my deposit back in full I was lucky compared to others here - Do not recommend just for the flashy car there are way better companies on the island Lesson learnt

AVOID SCAM

AVOID SCAM This company run by russians does not have it s own fleet They re-rent cars from partners even the rental agreement is signed with partner company You get your car and everything goes ok until you want your deposit back They do NOT return it Of course all emails and phone calls are not answered Fortunately I ve paid the depo by card so I was able to initiate Visa dispute with them to get a refund

SCAMMERS

SCAMMERS THEY STEAL YOUR DEPOSIT

Terrible experience

Terrible experience They refused to return my deposit It s a scam Avoid this company at all costs