


Wohnen und Mieten in der Deutschland - Mietwohnungen Apartments und andere Immobilien bei rentola de
Based on authentic user experiences
Dennis Doerrich
6731 reviews
N/A
7 months ago
This is a total scam
They have multiple domains and it is not at all clear which domain you are on I signed up for an account and verified my email address They sent a receipt that contained no information of purchase or account or domain The receipt was only a page of disclaimers When I tried to login with the information of the account I just created I wasn t able to That made me think something went wrong when creating my first account so I made another account I used this for 2 days and then cancelled the free trial period because I realized this was not going to work for me After I week I was charged 50 for a subscription I immediately contacted them they told me I had two accounts and I only cancelled one of them I explained the situation and what happened and how all their communication was unclear they had two domains and I had actually created two accounts on two different domains Nothing in any of their communication indicated this They refused to refund the charge and make this right I think they know this happens and they do this on purpose This is the only business that sends a receipt with no information about the purchase name of the charge the charge amount and the account that was created and a link to the website the account was created on to generate the receipt All that information would have been helpful to identify the domain AND is standard for any reputable business to do Rentola does not do that Why
Sheyda Hajiesmaeili
6731 reviews
N/A
7 months ago
THIS IS SCAM
Their website prominently displays a button with an email icon labeled Show Contact Details and Contact Now but clicking it leads only to a backlink for Wunderflats rental listings It s a frustrating experience and a poor way to handle a 1 00 transaction
pradip pariyar
6731 reviews
N/A
7 months ago
THIS IS SCAM
This is a total scam They refused to refund my card after charging me 39 EUR for nothing They completely ignored my request to cancel the subscription I didn t even know about They claimed they sent me a subscription notification email and that I opened it from the United States but the truth is that I am not in the United States and I don t have that email in my inbox not even in my spam folder I had to contact my bank and request a chargeback Never pay even 1 EUR to this company All their ads will redirect you to other websites Always
Milot Selmani
6731 reviews
N/A
7 months ago
Got charged for a service I did not use
THIS IS SCAM They steal your money I was trapped in the 39euro subscription and it s a lie They dont notify me for new places and they dont tell you when new places are available ITS USELESS TO USE IT They stole my money and still I got it by mistake the subscription and they wont give me back my money I tried to use it and its USELESS DONT USE IT
Ramet Idrizi
6731 reviews
N/A
7 months ago
Unauthorized subscription and deceptive advertising practices
THIS IS SCAM They steal your money I was trapped in the 39euro subscription and it s a lie They dont notify me for new places and they dont tell you when new places are available ITS USELESS TO USE IT They stole my money and still I got it by mistake the subscription and they wont give me back my money I tried to use it and its USELESS DONT USE IT I work very hard to earn every penny and i m also a single mother so pathetic and sad
Tom Tolboom
6731 reviews
N/A
7 months ago
Warning scammers here
I signed up for what was advertised as a 3-day access to contact a landlord for a cost of 1 EUR However I was subsequently billed for a 39 EUR monthly subscription which I did not knowingly agree to The subscription information was presented in very small and subtle fine print far below the main payment link making it unclear that I was being enrolled in an ongoing subscription I believe this advertising was deceptive and I am trying to request a refund for the 39 EUR charge as I did not intend to subscribe
Laura Porzionato
6731 reviews
N/A
7 months ago
508 Euro debited in the name of 1 euro
Warning stay away scam website I was charged 2 euros to contact the landlord but no matter what I tried it was impossible to make contact Then I was charged 39 euros for a subscription that I didn t even know existed I have no idea when I signed up for this subscription So this subscription was added without my knowledge and the money was taken from my account Despite not using the services and offerings of this website at all Be careful everyone there are scammers here They just want to exploit us and take our money
Sheyda Hajiesmaeili
6731 reviews
N/A
7 months ago
Scam they charged me 39
I am writing to formally raise a complaint regarding my recent experience with your service which has been deeply frustrating and unsatisfactory As a student I rely on a student credit card with a limited monthly limit of 100 to manage my expenses I initially subscribed to your service for 1 to assist in finding a house Unfortunately I was unable to secure any housing or make meaningful use of the service beyond the initial subscription To my surprise your service was automatically upgraded without any prior notification or consent This auto-upgrade has been deducting amounts from my credit card significantly impacting my finances Despite canceling the subscription I noticed that further deductions were still being made which I find completely unfair and unacceptable Furthermore I attempted to delete my account and all associated data but I discovered that this is not possible through your platform To resolve this matter I request the following A full refund of all amounts deducted from my credit card after the initial 1 subscription including any charges made after canceling the subscription Immediate deletion of my account and all associated personal data ensuring that no further charges will be incurred This unauthorized auto-upgrade and the difficulty in managing my account have made this one of the worst customer experiences I have encountered I trust that you will take my concerns seriously and address this matter promptly
Ramet Idrizi
6731 reviews
N/A
7 months ago
Terrible Experience Charged Without Consent
I signed up with Rentola to find rental options paying a 1 registration fee However without any notification or consent they charged me 40 shortly afterward This was not made clear during the sign-up process and I feel completely scammed I reached out for help but their support was unresponsive and didn t address my concerns I d recommend avoiding this service to save yourself from hidden fees and a frustrating experience Very disappointed
Tom Tolboom
6731 reviews
N/A
7 months ago
Beware they steal
unbelievable after a small subscription from 01 00 39 00 is suddenly debited from my account where do they get the nerve I don t think it says anywhere that they will just do that after creating a 1 Euro subscription So just don t fall for it I wonder if I will get my money back After all they have not contributed anything to the search