Rentoza Reviews

Second hand

Guys please be carefull before you order The order is second hand and not new ones I order a PS 4 it com in a normal brown box and not in a PS 4 box You pay for a new one I am going to cancel mine And the delivery is very late and waiting for hours So before you order read the orher comments I not going to buy again from them

Get people who actually work

Get people who actually work Always offline during working hours Waiting days for payment link but they very fast to lock devices but cant reapond Pathetic useless employees you have

NEGETAVE STARS PLEASE

NEGETAVE STARS PLEASE Explain to me how it is that every month I pay early I am treated like a piece of trash by you and Rentoza PAY EARLY GET THREATENING EMAILS - NOT A THANK YOU These pathetic emails I am harassed with are now getting me seriously angry I will get my lawyer involved and I will sue you for falsely accusing me threatening me without cause defamation Whoever needs to start doing their jobs better start because the system you guys are using is broken and you are treating loyal customers like they are worthless trash

Worst customer service in South Africa

Worst customer service in South Africa If you choose to use them don t expect them to ever answer emails or get anything done

Be Careful before making payment

I placed an order and made payment and all I get are snotty emails and no assistance whatsoever 19 emails today alone and no outcome Be careful it seems like they take your money and then you on your own Order 219140 Dennis Webster

I hate people who can t keep their end

I hate people who can t keep their end of the promise when I did I ordered the phone mid-November this was a gift for the 27th of November however was told the phone will be delivered Dec 12 been waiting since and today is Dec 22 I m so surprised what they are doing in Sandton offices imagine Sandton No reply on WhatsApp except automated and no person Got over 10 emails about my delivery that has NO TRACKING NUMBER

I ordered waited forever for the order

I ordered waited forever for the order now I have the items and was unable to use it both devices needs a pin You guys are suppose to be hassle free and incompetent agents that feel just to ignore

They are the worst provider in RSA

They are the worst provider in RSA Been having do much problems They don t know how to communicate with their clients You can send email and WhatsApp yet nothing gets done They double charged me n still call me to say they haven t received a payment I also did a buyout of which they haven t stuck to n charging me amounts that s not been agreed upon I m deeply disappointed with this company as most of them are incompetent and their systems don t talk to each other like they the agents I will not recommend them to anyone as they just not worth the effort They are also a complete rip off Don t buy anything from them you ll be making the worst mistake of your life

Very bad customer service

Very bad customer service Firstly they ignore clients who made payments Rentoza system did not update the banking details for payment A lady that works there phone s us to inform that they have recieved payment and all devices should be working now It is 5 days later and still one device is not working Although they say it is working Proof via WhatsApp that it is not working has been sent video and photos now they ignore us Because we have been struggling for 5 days they just ignore us This is such bad service YOU HAVE RECEIVED FULL PAYMENT FOR THE USE OF THE DEVICE BUT YET WE ARE NOT ABLE TO USE THE DEVICE Your help services on WhatsApp are totally useless and arrogant Maybe they should go on a customer service course they do not know how to speak to customers People are calling this a scam for this very reason Because there is NO communication from your side and we as clients cannot talk to anyone What are you hiding WHEN CAN I GET BACK THE DEVICE I PAID FOR