Home of Genuine Power Tool Parts OEM Replacement Parts Accessories - Repairtoolparts com
Based on authentic user experiences
Heather Sorrells
6724 reviews
N/A
3 months ago
Do NOT order online from them service is awful
I ordered items from them online on July 1st and paid for them at that time I got one email stating they would update me but as of July 17th never received my items or any correspondence When I signed into my account it showed that they hadn t shipped it out and to send them an email I left a voice message and an email and still no reply Today the 19th I went onlin to their website and it shows a tracking number was made but no item was received at post office just a label was made Again I left a message and am just waiting to hear back from them I would have ordered elsewhere if I knew there was going to be a holdup I really needed those parts to complete a job I was doing I don t recommend these people at least not their online ordering
Ron Verbraeken
6724 reviews
N/A
3 months ago
Ordered some in stock items on Sept
Ordered some in stock items on Sept 27 23 Finally got notification and a tracking number showing shipped on Oct 24 23 Nobody ever answers the phone and emails are not helpful I was constantly asked to be patient because it had to go through customs since it was being shipped to Canada The tracking number never showed it leaving City Of Industry in California Finally on about Dec 5 23 I just didn t want to play anymore and called the credit card company and got my money back Today is Dec 12 23 and even though i have given up on it the package still shows as being in City Of Industry I gave this company one star only because I had to in order to continue to write the review Horrible company can t understand how they can operate as they do and still run a profitable business
Michael Morgan
6724 reviews
N/A
3 months ago
Amazingly slow delivery time
Ordered parts for a Honda mower Didn t see site says most items ship in 7-14 days 21 days later still no part no shipping info nothing Finally just found part i needed on Amazon and canceled my order through this company Company might be ok as a last resort if you can t find the part anywhere else
Dee Conroy-Swoveland
6724 reviews
N/A
3 months ago
My order was small and was concerned
My order was small and was concerned RTP may not want to deal with such a small order but THEY DID and was in a timely manner Highly recommend