Replay Jeans - Men s and Women s Clothing Official Online Store
Based on authentic user experiences
Steven Pyrke
6727 reviews
N/A
6 months ago
SCAM
SCAM After waiting over a week for my order iv now been charged 64 import duty I just hope people read these reviews before they make an order and STOP You cant get back the duty even if you return the order You also cant refuse the delivery The people on the just repeat the small print back to you Its a disgrace
Stu
6727 reviews
N/A
6 months ago
Ordered jeans from Replay online
Ordered jeans from Replay online Shipping and handling on invoice stated 0 The delivery company want a payment for duty and taxes as we are no longer in the EU Jeans sent from Italy Will just keep them as if they are returned I still need to pay this Feel ripped off
Gekko
6727 reviews
N/A
6 months ago
Dont buy jeans from this company
Dont buy jeans from this company I only got one pair of jeans of the two I ordered Then got sent big bill from Fedex for the taxes and duties from shipment from Italy Fedex then pass this onto a dodgy debt collection agency Scam Scam
aadil bashir
6727 reviews
N/A
6 months ago
Import duty disaster
Same issue as most other people Do not order from the UK if your order goes over 135 you get stung with import duty thanks to Brexit No warning from Replay about this when shopping I could have easily adjusted the value of the items to stay under this threshold had I known now I owe Fed Ex 72 making the whole black Friday sale a massive debacle Don t buy direct from Replay ever Buy from a company in the UK
Stu
6727 reviews
N/A
6 months ago
Awful avoid
Awful Get misled and hit with import tax and then customer service ignore you Ordered jeans which are defective so now sending back Basically cost me 50 in tax to end up with nothing Utter joke of a company
Simon
6727 reviews
N/A
6 months ago
Avoid
Avoid Worn replay for years They have now sent me the wrong sized jeans from Italy I have had to pay the pleasure to receive them and I will also have to pay to return them
Jo
6727 reviews
N/A
6 months ago
Missing items in shippement
Ordered 4 items from replayjeans and when package received it only contained 2 of the items The box the items was sent in was way to small to contain all four items but they refuse to re-send the missing items You also have to pay tax and there is no information in regard to this on their website Avoid at all costs
Agarici
6727 reviews
N/A
6 months ago
I bought two pairs of replay trousers
I bought two pairs of replay trousers for a holiday not realising they get shipped from abroad They sent them out too late and they were not needed anymore as they arrived after I got back I ve messaged and emailed yhem numerous times with no response at all Hope PayPal can sort it out Will never order from Replay again
fahimsamadi
6727 reviews
N/A
6 months ago
The worst company I have ever dealt
The worst company I have ever dealt with Arranged a return by fed ex collection and fed ex never turned up I them sent them numerous email which they just ignored Avoid
Sally Adlington
6727 reviews
N/A
6 months ago
Do not order from Replay if you live in
Do not order from Replay if you live in the UK I bought a pair of jeans for 140 in their sale and got stung for 62 customs duties costs as they are shipped from Italy Replay state this is advised in the in their terms of sale which no one reads so it s all on the customer At no point during the purchase process are you made aware they are being imported and therefore could be liable for customs costs It has ended up costing me more to buy a pair of jeans in their sale than the original RRP