


Car Dealer | Hinckley & Nuneaton | Research Garage Group
Based on authentic user experiences
Steve M
6732 reviews
N/A
9 months ago
Alfa Research Garage Nuneaton first visit
This is the first time I ve rated a service experience on the web Enthusing about customer service at garages is not something we do is it The required rectification work was completed efficiently and in line with expectation something we hope for but is not always delivered How it is done always counts in my bookMatters arising from the vehicle diagnostic were communicated effectively expectations managed good Arriving at 07 00 a little bleary eyed and welcomed with a cup always helpsbut this was not a one off Over the next 1 5 hours or so I observed the whole service team working in an easy engaging manner answering call welcoming multiple customers smiles empathy all round which just reinforcing my initial impressions when I booked in Well done team
katie mckeever
6732 reviews
N/A
9 months ago
Amazing
From the first interaction staff were friendly and helpful in particular our salesman Matthew Blake As it was my first time purchasing a car I was unsure of the ins and outs However Blake was attentive throughout the entire process In addition to fulfilling all requests made I couldn t recommend Research Garage enough Thank you to Blake and team
Linda
6732 reviews
N/A
9 months ago
Andy Wiggins Top Man
Andy Wiggins was fabulous when we bought our brand new Peugeot 3008 GT Yesterday can t fault the process very professionally carried out and very olive gentlemen 10 out 10 Andy you are top man
Joanne Brook
6732 reviews
N/A
9 months ago
I have just bought Fiat 500 from
I have just bought Fiat 500 from Research Garage Group the process was really straightforward from start to finish I was having difficulties getting to the garage to test drive the car so Blake arranged for it to be driven to my house This was a really nice touch and so appreciated I would happily recommend the garage and in particular Blake Matthew s who was a pleasure throughout I am loving my new car
julie mottram
6732 reviews
N/A
9 months ago
Excellent service from Craig
Purchased used Fiat 500 from Craig at Nuneaton Research I normally dread dealing with salesmen as they usually bombard me with products I don t want but Craig listened to what I wanted and made the whole process a real pleasure I absolutely love my car and will definitely go back to this garage again Thank you so much Craig
R Davis
6732 reviews
N/A
9 months ago
Purchase of new car
I recently purchased an Alfa Romeo Stelvio from Research Garage Nuneaton They couldn t have been more welcoming on arrival and quickly arranged me a test drive of the vehicle allowing me to take the car out with my partner to test as I wanted Having decided it was the car for me I was then introduced to Dilan who took me through the buying process Dilan was down to earth friendly and happy to help with any query about the car making the whole experience a pleasure from start to finish I had call to go back after my purchase with a query and again Dilan couldn t have been more helpful and sorted me out while I waited with a nice cup of coffee All round an excellent experience thank you
helens
6732 reviews
N/A
9 months ago
Fabulous
Fabulous Having very little knowledge of anything mechanical I felt at ease knowing that the team at Research went above and beyond to provide a five star service My vehicle was not only repaired it was sparkling clean too Thank you and most definitely see you again
Rhonda Oliver
6732 reviews
N/A
9 months ago
Purchasing a car from Research Garage Nuneaton
This is my 2nd car i have purchased from Nuneaton Garage what a great car buying experience smooth transaction fab communication M Blake was my salesman he was amazing clear with everything and friendly phoned me the day after to see if i was still happy Very Very happy with my car and with the service i got from Research garage Nuneaton Well Done to all Rhonda Oliver
jo partridge
6732 reviews
N/A
9 months ago
New Jeep
Went to research garage jeep Nuneaton last week to view a car Met Nathan who showed me another car in stock he thought I would like Wow it was exactly my kind of car picked it up a week later Brilliant service from Nathan nothing to much trouble and no hard sell tactics just very knowledgeable Make sure you ask for Nathan when you visit research Jeep he will get you driving your dream car
Anil Patel
6732 reviews
N/A
9 months ago
New car purchase
Went to have a look at a car that I saw advertised I met the sale representative Robert who greeted me and showed me the car he did all the relevant paperwork and took me for a test drive told me he would get all the mechanical checks done before I took the car home very good service