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Based on authentic user experiences
Alison Fox
6733 reviews
N/A
6 months ago
poor customer service
poor customer service - I am still waiting for my refund - can t get a call back from a real person
Susan
6733 reviews
N/A
6 months ago
A scam
I had a nightmare experience with reservationss com No stars is to generous In a nutshell I booked a flight with KLM airlines receiving a booking code I have difficulty with my vision and did not notice at that time that I had entered my email incorrectly so I did not receive an email confirmation with additional details I looked online for a KLM customer service number and found one on a page that looked like the KLM site I called this number and the individual who answered Mark identified himself as a KLM representative and asked for my flight confirmation number After I gave it to him he told me that while I was booking the price on the return flight had changed so it did not complete He told me that to finalize my flight I would have to pay 679 Although in the end I did not pay him he indicated that I would lose my flight as a result I contacted Delta a partner airline to KLM for this flight and they indicated that my initial reservation was fine or I would not have received a booking number Mark who I later found out works for reservationss com used my booking number went into my reservation changed the information so that information would go to him directly and then forwarded the reservation details to me so that it appeared as though he was able to correct things Delta gave me the correct number for KLM customer service and I then called them with my concerns about this company having my booking number They weren t able to do anything other than make a note on the account to only allow me to make changes as they could not change the booking code or freeze the reservation Unfortunately several days later Mark canceled my nonrefundable flight online without my knowledge Not only did I lose the cost of my flight but I had to rebook at a higher price I have filed a complaint with KLM the appropriate government agencies and law enforcement
Gbolade Okeowo
6733 reviews
N/A
6 months ago
Reservationss com is a SCAM
Reservationss com SALES AGENT NAME TRENT COLLINSSALES AGENT PHONE NUMBER Sr Sales Executive Direct number 1-8782783746 Extension 539Scam I paid for a premium economy ticket I got an economy I then got a notification that the ticket had been cancelled Called Air France they advice a buy another ticket whilst I pursue a refund with my bank Reservationss com lied in the during the stripe investigations and stripe refused to refund my money stating I got the product I requested Airfrance is unable to help becuase they say the ticket is issued but only the booking agent can change it Reservationss com the booking agent is yet to pick my phonecalls they place you on hold for minutes on end and they finally cut the call This is a well thought out masterminded scam probably working with fraudulent staff with the airlines and IATA to be able to pull this off
Waldemar
6733 reviews
N/A
6 months ago
Fake United Airlines asking 40 more
The booking system on United Airlines website did not work yesterday and so I was looking for the phone contacts The search engine showed me some I did not realize that I was on the website of Flyinate and not the original website of United Airlines Calling that call center showed on that page I thought that I was speaking with United Airlines But it was a Reservationss agent very gentle and booked all for me but at the end he asked 40 more than the original price of the ticket payable with a separate e-mail and stripe page I WOULD LIKE TO POINT OUT OTHERS NOT TO FALL FOR THIS TRICK I did not accept it and after a long discussion and pressure I could avoid to pay more and I got my original ticket
Bernard Claeys
6733 reviews
N/A
6 months ago
ALERT-ALERT
It appears that I need to give at least one star to write a review Please be aware that Reservationss com is a scam After my BA flight was suddenly cancelled I contacted reservationss com for assistance with another flight option They wanted to charge me 900 000 Yen per person to book an alternative flight It s a huge scam with the worst customer service imaginable
Juan Pablo Camacho
6733 reviews
N/A
6 months ago
Reservationss com is a scam full of
Reservationss com is a scam full of thieves I asked for a refund on something I did not use and they have pushed me around for more than a month I have talked to over 30 agentes and the always hang up I have written over 15 emails No answer I am trying yo find a way to report them to authorities or credit card issuers Does anybody know how to do that
sergio duque sergio duque
6733 reviews
N/A
6 months ago
Scam agency
I was trying to find a portuguese phone number to buy ticket at Aegean airlines found a 351 number that said belongs to Aegean called the number and immediately the phone said that there were no portuguese talking available and passed me to english The person identified as Aegean and I only realized that I wasn t talking with Aegean when I received an email from reservationss com
Joanna
6733 reviews
N/A
6 months ago
Scam and bunch of frauders
Scam scam scam Fraudsters who pretending to be Qatar Airways customer service extorted 180 EUR for correcting the name in the reservation which of course was never done They need to be reported to the authorities and they deserve to end up in prison How is it even possible that the number of these criminals is shown in the search engine when searching for an airline contact Cowards do not respond to any messages demanding clarification I warn against any contact Disgusting
Federico S
6733 reviews
N/A
6 months ago
Frode Frode truffa truffa
Fraud Fraud Scam Scam I found their number on the internet thinking it was Iberia and requesting a boarding pass It s a fraud they asked me for 750USD saying I still had to pay a fee to travel---Frode Frode truffa truffa Ho trovato il loro numero su internet pensando fosse Iberia e richiedere la carta d imbarco E una frode mi hanno chiesto 750USD per dicendo che dovevo ancora pagare una somma per poter viaggiare
Paolo Azzoni
6733 reviews
N/A
6 months ago
This is a scam
This is a scam They rely on a number that impersonates Lufthansa call center and they charge you fees that are completely undue The number is 39 02 99 94 88 84