


Based on authentic user experiences
Mrs B Balcombe
6730 reviews
N/A
11 months ago
Equity release
Equity releaseFrom the start to finish David Le Haye was brilliant He explained everything in a clear and concise manner He answered all our questions honestly highlighting the positives and negatives He was always available to answer our queries and if he wasn t returned our call as soon as he could At no point did we feel pressured and was given plenty of time to think about what we wanted to do I cannot fault the service that David gave us The literature and letters we received were easy to read and understand and very well written If I had to make a recommendation it would be 100 yes to use Responsible Life
Maggie
6730 reviews
N/A
11 months ago
Excellent service
From first contact to completion was a very easy process Our advisor Dave Long is friendly and professional He explored all the options having took time to fully understand our needs and wants Never felt under any pressure to make decisions we did not feel were right Would highly recommend
John Fung
6730 reviews
N/A
11 months ago
An excellent and personal service
Jason was very efficient and attentive He invested time and travelled a long distance to talk personally with us Everything was carefully explained more than once and we were left in no doubt as to the merits and demerits of equity release He has also promised to be available in future if needed We were very happy with Responsible Life
Valerie Bradshaw
6730 reviews
N/A
11 months ago
Decision made easy
From being unsure about equity release Stephen English took us through the whole options with clear and concise explanations He gave the best advice for our needs and talked us through the whole procedure making it an easy choice We were kept updated through what was an easy and quick process Thank you
New puppy owner
6730 reviews
N/A
11 months ago
Karen Deighton
Karen Deighton Karen has been extremely helpful in guiding us through our equity release She has regularly kept in touch with information and has always been there to answer any queries we had We are really pleased with the service she has given couldn t have had a better adviser Would definitely recommend her Mr Mrs F
Fiona
6730 reviews
N/A
11 months ago
I had Matthew Mace come to my house to
I had Matthew Mace come to my house to go through my options for equity release He was very professional polite and genuinely interested in ensuring I was offered the most appropriate advice A very genuinely nice young man He was patient with all the questions I asked He checked I understood all my options I wasn t rushed or coerced into taking out any particular product His advice was so valuable He put me at ease and supported me throughout all my choices I m very grateful for his thoughtfulness in his approach His support empowered me to make the right decision for myself I can t recommend him highly enough
barbara
6730 reviews
N/A
11 months ago
Excellent professional patient no hard sell
I first contacted Paul Glendennan earlier this year Being single and with little knowledge of the financial market I was very apprehensive Paul put me at ease from the first meeting and explained everything step by step The whole process went very smoothly no pressure from him completion within a matter of weeks I would unhesitatingly recommend Paul Thank you again for your help and advice
Jackie
6730 reviews
N/A
11 months ago
Would thoroughly recommend Responsible Life
Angharad at Responsible Life was brilliant She was fast efficient and explained everything perfectly Would thoroughly recommend this company
Brian Cobb
6730 reviews
N/A
11 months ago
Professional friendly and helpful advice with our Equity Release
Early 2024 my wife and I decided to look into Equity Release to release some of the value in our property to assist our selves and our family in a number of different ways We had been given Paul Mcleod s details by a good friend and can confirm that he helped us through the process in a friendly and professional way He explained everything in a way we could understand and answered all our many questions without us feeling under any pressure We had very short timescales due to an upcoming 2 month holiday and Paul was able to get the whole process completed well within the time we had
Joy Parkes
6730 reviews
N/A
11 months ago
My local representative Paul McCloud
My local representative Paul McCloud was extremely thorough He made sure that I borrowed the correct amount according to my need He explained how the Lifetime mortgage works with illustrations of time frames etc Despite my age he was never patronising in any way I felt that I could trust him