


Rest Assured Luxury Mattresses Silentnight
Based on authentic user experiences
LNE
6727 reviews
N/A
5 months ago
Misleading description
I bought this British Wool Softer Mattress after I had a Rest Assured mattress some years ago After reading about the hypoallergenic factors as I ve very severe asthma with allergic component I thought this would be a good buy as well as I m severely disabled What with the reputation of the company and Good Housekeeping it seemed that it would be positive all around After the delivery yesterday I was surprised on the depth which is certainly over 30cm It s dual sided as I thought it would last longer if turned flipped rather than rotated However I have a rest assured base and at 5ft 3 I needed a small stool to get onto it which disgruntled me When I got into it it was CERTAINLY NOT SOFT not even medium and I d say with confidence it s firm to firmer My partner prefers firmer but even he thinks its more than firm and we both didn t sleep a wink last night As a superking I d sell it off if it could be collected and take a large drop in the money I paid I feel that disappointed words I can t print on here but really off I m absolutely gutted in reality that I ve paid hundreds of pounds for a mattress that doesn t fit its description as stated in description and specifications at all and I ve had Rest Assured as well as Harrison Spinks matresses I bought it from an online company and please can I say don t be fooled by words Softer as you mights well imagine lying on a slab of concrete if that s what you would like
David
6727 reviews
N/A
5 months ago
Bought a restassured mattress it turned
Bought a restassured mattress it turned a dirty color and fell a part silent night did not want to know Genuine customer 500 wasted garantee not worth a light
lesley Katz
6727 reviews
N/A
5 months ago
550 wasted worst mattress EVER
Spent 550 on a 2000 pocket sprung firm mattress In less than a year there was a huge ridge in the middle of the mattress despite turning it etc as per instructions It s so bad that if you lie on it you roll down the side Guarantee worthless as they told us it was natural settlement what a load of rubbish Worst quality mattress we have ever had in our life Don t waste your money We are considering trying to claim money back via credit card as the mattress is useless and no replacement or refund has been offered
Elizabeth Sillitoe
6727 reviews
N/A
5 months ago
Rest Assured Cashmere memory foam divan king So l bought the Restassured Kingsize
So l bought the Restassured Kingsize cashmere sprung edge memory foam divan and all seemed well at first The bed was comfotable and we were happy with our purchase We paid alot of money for this bed and thought it would see us throughout retirement We followed all instructions to care for the bed and mattress After a while the mattress started to sag I contacted customer services who told me the bed was out of guarantee and there was just nothing they could do The lady l spoke too had no customer care qualities and in my opinion should not be in that role for customer care This was because when l told her l was not satisfied and happy with my purchase and l would write a review about the bed The lady said write a review if you want too theres nothing we could do Full stop There was no empathy that l was disatisfied or how the company could help or resolve the problem Just wanted other people to know about the product and how bad customer service was
Dennis Brown
6727 reviews
N/A
5 months ago
We bought a pocket sprung king sized
We bought a pocket sprung king sized Rest Assured mattress It has sunk on both sides leaving a ridge in the middle This has never happened to any mattress that we have purchased previously Extremely disappointed considering that it is made in the UK
Thelma Myburgh
6727 reviews
N/A
5 months ago
Very dissapointed it sagged on both
Very dissapointed it sagged on both sides with a ridge in the middle that make you want to slide off the bed I wake up in pain
paul stocken
6727 reviews
N/A
5 months ago
Lumpy rest assured mattress
I have the rest assured mattress from bed shop and after 9 month I complained about the lump that comes up in the middle of the mattress It looks terrible when you make the bed you have a whale size lump in the middle but I have to say this is my 2nd mattress as bed shop asked them to change the mattress And here I am with the 2 nd mattress with the same lump My wife said complain again but I give up as they will mess me about again 999 payed for base and mattress They need to stop making this mattress now
Vahid Nejad
6727 reviews
N/A
5 months ago
I bought a Mattress from Rest Assured
I bought a Mattress from Rest Assured for 780 the mattress has developed a large dip after a few days terrible quality nasty material Every day I wake up with back and neck pain I have been in agony since I have been sleeping on this mattress The company refuses to refund and it has been nightmare dealing with these clowns AVOID AVOID BUYING ANYTHING FROM THIS COMPANY They are a bunch of thieves
Mr John Scott
6727 reviews
N/A
5 months ago
Great service
Day delivery time spot on the 2 delivery men very efficient polite couldn t have asked for a better service
Mrs Keatinge
6727 reviews
N/A
5 months ago
Excellent mattress
This comfortable mattress is our latest purchase from Francis of Malvern We are very pleased with it