


Based on authentic user experiences
May
6734 reviews
N/A
9 months ago
Absolute monstrosity of a company
Absolute monstrosity of a company removals team are rude and disgusting constantly harass you don t want to hear about anything other than getting money and will add on really high fees for absolutely nothing don t really know how they are still running the company needs shutting down and as for this Micheal Quinn well he clearly needs to find a new day job the definition of power goes to your head
u b
6734 reviews
N/A
9 months ago
HORROR
HORROR They torture you they bully insult you they never finish they harass you they cancelled the active payment plan themselves - so they can charge further 275 they came to the doorstep 6am pitch dark first swore to elderly disabled residents released the debtors full debt info to all of them they have not done yet they return again 6am week later they put a bright spot light to glass doors and windows in pitch dark to light sensitive residents they have not finished the torture yet they clamped a protected disability car which is also under a finance agreement they just want you to suffer they watch you suffering they laugh about your disability they never finish yet do what I did go to Court get suspension of warrant get all their extra baloon fees cancelled than pay 50 pence per month show them who the boss is than make them come back to your feet with the Court order back to your doorstep to unclamp your car with the Court Order get all your damages expenses back on top of allDO NOT contact them they are very dangerous people just go to court
Ms Kenton
6734 reviews
N/A
9 months ago
Relentless bullies
Relentless bullies The constant texts and phone calls and threats They just don t stop I am in rehab and due to go home soon I don t have the money If I had the money id of paid my council tax properly however 75 a week isn t conducive to even a meagre existence How do these c nts sleep at night They have been threatening since September 23
Aleksandra Cross
6734 reviews
N/A
9 months ago
I ve no idea how this company get my
I ve no idea how this company get my phone number and what is the purpose that they try to get my money I don t even live in UK I have UK phone number because my boyfriend live in this country They send me a message with an order to contact them otherwise it will cost me 235 Pffff
vincente chamberlain
6734 reviews
N/A
9 months ago
Evil beyond words legalised crooks
Kept phoning my friend and texting him even after I told them he was in hospital following a suicide attempt They are horrible arrogant legalised thugs working for councils Even after I told them he was sick in hospital they aggressively insisted on a payment plan They only backed off after the ward sister told them they were affecting my friend s recovery
KIRSTY DEARLOVE
6734 reviews
N/A
9 months ago
Absolutely disgusting company to deal
Absolutely disgusting company to deal with Hang up the phone when trying to dicuss a payment plan wouldnt accept a lower payment plan tried the live chat again cut off abruptly Tried again to speak to them via phone again told no we won t be accepting any payment plan it s gone back to the client Explained multiple times I am vulnerable my health conditions and needing time and understanding Absolutely heartless rude and unprofessional
Gary Vaughan
6734 reviews
N/A
9 months ago
Crooks and totally rude Very un-professional
Today I had a crook arrive to my door without 7 days notice They are rude and unprofessional I m beyond shocked they re representing the government They think they re god with their unreasonable demands AVOID at all costs
Consumer
6734 reviews
N/A
9 months ago
Evil people
Evil people It doesn t matter if you re trying to do the right thing or work with them Trained to bully intimidate and manipulate They act as if you owe them personally I recorded the whole thing and will be sending to my local council Explained I was vulnerable they asked for proof in order to change the way they spoke to me People actually end their lives from money struggles and debts so for them to treat somebody they don t know with such abuse shows what scummy little playground bullies they are I was hung up on threatened and lied to After I came to an agreement and sent my money it was revealed the whole time they were lying to me and were still going after the whole thing is full Advice I have received - do not interact with them past showing your intent Let them know you intend to pay Do not reveal any personal information Let them know you are recording the call and record it Do not trust a word that comes out of their mouths Do not let them tell you to stop talking because they are speaking Don t let them make you react emotionally it s what they re trained to do Do not answer the door to them They are not legally allowed to threaten you so if they start telling you stories remind them of this They have broken multiple laws in their conversation with me Avoid at all costs
Girisuta Nag artkissed tiff
6734 reviews
N/A
9 months ago
I got a mail regarding my unpaid taxes
I got a mail regarding my unpaid taxes from previous tenancy which was clearly a fault of Brighton and Hove Council as the same thing had happened to my other friend I was a bit shocked upon receiving the letter as I am a monthly tax payer I called the given number and the lady OMG she was so rude upon understanding the situation I said oh and she mockingly copied me and accused me like I am an actual thief I could throw that amount of cash on her face had I known it was an outstanding balance the was she spoke to me was atrocious wonder what kind of thugs they hire for customer care You inform us the call is being recorded maybe actually listen to how your staff actually speaks and train them on human decency