Based on authentic user experiences
Jeff
6731 reviews
N/A
5 months ago
Sent to wrong address very poor communication
Revolwe with a W sells surf products I purchased a leash Nov 1st and after 2 weeks it hadn t arrived Over the course of the next 3 weeks I emailed them 3x and submitted contact forms on their own website twice without a response I did a bunch of investigating and it turned out they switched 2 numbers in my zip code so the shipping label was for a nonexistent address This made it such that USPS computers couldn t figure out how to deliver the package I discovered this by looking up the tracking number after I got it by emailing Swedish Postal service Post Nord and the package was bouncing between postal offices here in the USA I called USPS and they said it would be sent back to Sweden and was undeliverable and they couldn t intercept it because it was just 1st class mail and not priority I disputed my charge with PayPal and they refunded me It wasn t until then that Revolwe finally contacted me They did offer to send a new leash via FedEx and offered to refund my payment That would have been really appreciated if they d responded to my first email 3 weeks earlier