Reykjaviksightseeing Reviews

Awful service

Still no sign of our money being returned to us

AVOID

AVOID THE WORST COMPANY I HAVE EVER DEALT WITH THAT RIP YOU OFF THEY ARE SCAMMERS AND DON T DELIVER WHAT THEY SAY THEY WILL

If I could give zero stars I would

If I could give zero stars I would Anyone thinking of booking with this company Look elsewhere Wish id look at the reviews Speak volumes Booked the golden circle and ice cave tour for just shy of 500 for 2 people The ice cave was cancelled no explanation advices at all Only found out half way through No automatic refund either Why exactly The tour guide was a joke Turned up with zero information about the first stop and in total darkness She only mentioned what we d seen AFTER we d seen it What guide does that Also in an unprecedented move We wasn t allowed to ask questions whatsoever We had to wait until the bus stopped and we all got off Only thing is she disappeared every time Snowmobiling absolutely fine and no concerns Ice Cave just didn t happen Only found out at the 3rd stop Oh we didn t get to actually see the sights at the third stop Only the carpark Why God only knows So for the grand sum of 500 we saw one sight of the golden circle no explanation from the guide you weren t allowed to ask questions and a snowmobile Then we had to make our own way back despite having paid for transport back to the hotel The best joke is a total refund offered after chasing of 34 Whether I actually get the money is a different matter I could have booked the tour without the ice cave had I have known it was cancelled and saved myself over 60Scam of a company Avoid at all costsBetter companies out there Barely legalised theft

avoid

I made the mistake of booking a Northern Lights tour with this company I even paid an extra 15 for pickup They instructed me to wait at bus stop 11 between 8 00 and 8 30 PM I arrived early at 7 50 PM and asked several locals about the bus stop but no one mentioned that there were actually two bus stop 11s located less than 10 meters apart At 8 40 PM after waiting in the freezing cold I messaged the hostel but got no response I then called them only to be told that the bus had already left Why didn t anyone call me They had my number Why didn t they check I was left standing there in the cold and my evening was completely ruined To make matters worse when I spoke to the woman on the phone she bluntly said they are not supposed to call I am absolutely shocked by such unprofessional service

Avoid

I paid extra for pick-up when I booked the tour but they sent me to the wrong bus station and no one showed up They rescheduled then canceled and refused to give me a refund They just took my 67 this company is scamming customer

I booked the Golden Circle Sky Lagoon

I booked the Golden Circle Sky Lagoon tour expecting a seamless well-managed experience What I got instead was disorganization misinformation and an hour-long wait at a terminal with zero explanation or options after already being told by the guide it would be just a few minutes Nowhere in the booking materials did it mention that the two parts of the tour were disconnected or that we d be stranded in the middle with nothing to do and nowhere to go Had we been informed we would have made other arrangements Instead we sat in a terminal for nearly an hour while the Sky Lagoon just a 9-minute drive away sat completely out of reach There were only five of us left on the bus and just three headed to the Lagoon It would have been easy to take us straight there or at least offer a nearby place to wait but no consideration was given Worse customer service was dismissive and evasive when we raised this offering hollow apologies and citing policies instead of taking responsibility This experience showed a complete lack of respect for paying customers time I would not recommend this company to anyone looking for a smooth or professional tour

The ideal way to see Iceland s most amazing sights

The ideal way to see Iceland s most amazing sights We were looking for a safe and comfortable way to visit Iceland s South Coast and picked Reykjavik Sightseeing as our way to get there This proved to be an excellent choice as the trip was tremendous fun filled with fascinating facts and stunning sights with the perfect amount of time spent at each of the key locations on the way We joined the tour at Reykjavik Sightseeing s terminal while others in our group had been picked up from their hotels by our driver guide Bo He was a very entertaining and knowledgeable guide dropping in intriguing facts and telling us stories from Iceland s folklore Along the way we used the free interactive tablet guide which showed where we were and told us even more about what we were seeing It was an ideal mix - we could choose when to listen and when to just enjoy the amazing views The tour takes you over a mountain pass from Reykjavik and then along the coastal road to see two spectacular waterfalls an incredible black sand beach and right up to the edge of a glacier too There are well-timed rest stops on this ten-hour tour for refreshments including lunch at the lovely little village of Vik Most importantly our guide Bo was brilliant fun - he really made our day with his stories and excellent advice which made us feel safe comfortable and relaxed He knew where to stop to help us get the best photos and how long to stay at each spot The weather was wonderful too so we were really pleased with our day with Reykjavik Sightseeing Highly recommended