Richardhaworth Reviews

Poor quality and service

Poor quality and service Ordered box of embroidered slippers and the embroidery is very poor and does not look professional Contacted the company who replied they are disposable and I should have realised Now I m being ignored with no reply to resolve this issue Do not be confused by the marketing this company products as they are poor and expensive Don t waste your money dealing with them

Late delivery wrong stuff minimal contact

We had three orders from Haworth spending over 2k and it was a combination of deliveries to the wrong place the wrong items sent but above all quoted delivery times were never met and no emails sent informing us that stuff would be late meaning we had to chase - we won t be using them again

It s incredibly bad quality

It s incredible they are the worst towels that I have bought They are not even worth 1 I advise everyone not to buy it They are very bad quality the Chelsea towels and the Luxus Pencil towels Shame for selling these kind of products

Very disappointed

Very disappointed I ordered based on the content on the website thinking I d ordered a pair of pillows The order stated pillows plural and the photo also showed a pair When it arrived I only had one pillow and 2 protectors Very misleading on the website and as it transpired an expensive purchase for 1 pillowVery disappointed in being mislead

Ordered the Blenheim Bedlinen and

Ordered the Blenheim Bedlinen and washed prior to using on bed impossible to iron and therefore unable to use awful quality glad I only ordered 1 set to try

Not good quality Very poor

I ordered a table cloth and runner with a free offer of a second runner The table cloth was very poor quality you can see through it The runner was very badly stitched and had a curve to it And the Free Runner was actually a place mat Really not good quality here they advertise as though they sell quality items But like many other reviews these are not good quality and look like they came direct from a sweat shop in the far east I sent it back at my expense and did get a timely refund but I did not get the return postage back I would never use this company again They pretend to sell high end items but what I got was cheap rubbish

I will never order from this company

I will never order from this company again They use DPD Until they use a professional courier and stop inventing excuses why they failed to deliver they don t deserve your business

Towels thin

Towels thin Poor quality Had to pay for return Took 14 days to refund despite tracking receipt Would not use again

Very average quality goods and zero

Very average quality goods and zero customer service although the pictures of the items on their website look luxurious No communication - takes ages to get your refund you pay for the postage back and then you are ignored when you write them e-mails for ages Products are expensive and not worth the money Looooong return process