Richersounds Reviews

Fantastic customer service

I travelled from Dublin to Belfast a few weeks ago as I specifically wanted to deal with Richersounds in relation to buying a 5 1 surround sound system As it was the first time I ve bought a separates system I had plenty of questions prior and during the buying process and the lads were very informative and provided good advice There was no pressure to try upsell a more expensive product There was stock delays with one set of my speakers which they also helped me out on and kept me up to date on A big thanks to Kenny and David Would definitely recommend to a friend

Talked over the phone to Stephen M

Talked over the phone to Stephen M throughout the process he helped me to select the best items to fit my requirements Payment process also very straightforward and material delivered in one day down to Wicklow Very good service overall thanks Andrea

The fastest delivery ever

Ordered a CD player Marantz on a Wednesday afternoon received it in Wicklow 18 hours later that s impressive what more do I need to say Excellent customer service and really quick to respond to email queries Thanks

Excellent Company

I recently ordered an Audio Pro wireless speaker from Richer Sounds From the time the order was made to the time the item arrived the customer service I received was impeccable Queries were answered promptly and professionally I was told when my item would be shipped and given a very accurate delivery date Richer Sounds is a sterling example of a company who sets the bar high when it comes to its customer service I wouldn t hesitate to purchase again and reccomend Richer Sounds Richard

You can t beat the service

You can t beat the service honestly they re the best Audio Visual store in Ireland They price match they offer free delivery the offer extended warranties on most products and they have been troubleshot some issues for me I had thought my receiver was acting up but once queried they got back to me promptly with assistance and guidance They even forwarded on pictures to assist Turns out I just didn t know what I was doing but these guys do They always do RicherSounds is the place to purchase I will be back time and time again

Excellent Customer Service

Just excellent customer service from Richer Sounds I recently bought a 55 TV from an online retailer that arrived in pieces and had truly terrible service as a result I ordered from Richer Sounds as a replacement and they were just superb at every step from the order to receiving my pristine new TV here in Cork Highly recommended

Thank You to the staff in Richer Sounds Belfast

Thank You to the staff in Richer Sounds Belfast Special thanks to George for setting up various demonstrations and taking time to Fully answer all queries questions with Politeness and Professionalism and for allowing me time to select and choose what was right for me If You have any Hi Fi requirements and want to feel like a valued Customer Then Richer Sounds Belfast is as i found An excellent Choice Thank You

Exemplary customer service for home cinema project

I recently purchased some home cinema equipment from Richer Sounds and the staff could not have been more helpful The customer service was truly exemplary including video calls to assist installing and setting up the equipment Even before I made the purchase they fielded numerous phone calls and emails as I tried to get to grips with all the different options and to figure out what would work best for my needs I m absolutely delighted with how the home cinema turned out and would like to thank the folks once more for their patience expertise and generous assistance