Richmondfellowship Reviews

Abandoned by Richmond Fellowship

I was referred to Horsham by my GP Almost impossible to contact main office Was paired with an elder man that would just talk about himself the whole time Was told about an online video chat meeting which I attended no Richmond fellowship volunteer present for any of the 6 video meetings I was there for Ended up listening to a man and a young girl being rude to each other for an hour and making sexual jokes When I complained the video chat group got stopped all together because no one from RF could be present for the meetings Which they should have been in the first place Asked to change volunteer Got 2 3 calls from a lady bi weekly which turned into no calls at all since mid dec The hight of my stressors as was due to move house I still to this day have had NO CONTACT AT ALL We also had an art what s app group taken away without ANY notice They actually did more harm than good in the end as someone with BPD depression and anxiety I have felt abandoned given next to NO information why and felt alone

Horrendous

Horrendous Was given this company to provide a support package by social services well over 18 months ago however whilst my carer was lovely and tried her best to help with whatever was necessary head office have suddenly changed their help criteria So staff are underpaid overworked and are now not allowed to help with anything practical at all Completely abandoned with no notice and now have absolutely no support whatsoever and it has now got to go back to social services to find a new care provider caused major distress and left me completely vulnerable The only service they are allowed to offer is tea and chat which is unacceptable when is supposed to be part of a care package put in place by social services They shouldn t even be considered useable by social services or on their registers as providers if they cannot provide a full service that is what they agreed to when they took on the contract If social services try to give you this company to provide care support refuse immediately

Avoid working here like you would avoid the plague

As an individual contracted to work at one of Richmond Fellowship s supported living projects in Essex my experience was overwhelmingly negative There were notable deficiencies in management during out-of-hours emergency situations Moreover internal staff instructed me to adhere to a specific procedure when dealing with self-harming situations a directive my colleague and I dutifully followed for nearly a year without receiving any constructive feedback The absence of communication from the internal management left us uncertain about the correctness of our actions However when a complaint was raised concerning the aforementioned procedure my experience took a drastic turn Richmond Fellowship promptly distanced themselves from the situation I was told to follow and had me removed off site leaving me without work and thrust into a highly stressful predicament to that I am still suffering now In conclusion my time at Richmond Fellowship was marred by inadequate internal management a lack of communication from said internal management and an unsettling abandonment in the face of adversity

As an employee I would not

As an employee I would not recommend this company bulling at the highest level and covering up mistakes to suit themselves Tina manager and Megan senior have got to be the most toxic people I ve ever had to work with Bullied relentlessly but covered up I m 53 and never experienced anything like it my whole adult working life avoid these people at all costs Families should be very concerned with loved ones who are being managed by these vile creatures 3 years on I m still having nightmares about my ordeal However now working with fife council who are absolutely amazing and make me feel a part of not just a team but like family and loving my job

Awful care service

Never reply to emails ignore complaints They eat food and are on the phone whilst in appointments Discharge you without giving you any proper help and don t signpost you elsewhere Shocking living conditions in shared living where others are very dirt and expect you to do all the cleaning Staff are very rude and haven t got a clue what they re doing Was verbally abused and threatened by a fellow neighbour in shared living and nothing was done The quality of housing is completely unacceptable disgusting and bad on every level Staff more interested in going for coffee than giving care They allow someone live there who leaves hair in the bath and doesn t take their medicines Kitchen were left in a disgusting filthy state Always cancel appointments or don t turn up Avoid at all costs

Staff constantly leaving in the end

Staff constantly leaving in the end majority were agency staff would not recommend to anyone

Avoid this company of liars

I would advise employees to swerve this company and find a job somewhere else I was lied to in the interview by Richard Lawrence from the East Kilbride service about the job I had been successful for and when it came to my start date I was given the most difficult community care run 200 miles for a weekend 30 petrol I was told I was going to be doing sleepovers at the interview Luckily I had a bank job I could fall back on I complained to William Brown Richard Lawrence s boss he said he would write after investigating this never happened just another lie So lie threat lie and a final lie from the main boss They can t be trusted you re treated like rubbish

Not to be trusted

I made the mistake of befriending the staff big mistake they stabbed me in the back after they pretend to be friendly