


Based on authentic user experiences
John Sagar
6737 reviews
N/A
6 months ago
booked taxi a few days ahead
booked taxi a few days ahead When it didn t arrive tried to locate driver on app and found it had been cancelled without notice No method to speak to company this was the second occurrenceDo not use
Gary Severn
6737 reviews
N/A
6 months ago
Terrible service terrible app
Terrible service Took money before ride was confirmed Showed that there was more than one driver approx four minutes away then connected me to a driver that was twenty minutes away missed my connecting train to go and collect my son Never use this app
Its me Just in case you forgot
6737 reviews
N/A
6 months ago
Driver was really rude I was on my own
Driver was really rude I was on my own with a baby 5 months old pram and a lot of shopping he didn t help me with anything so I had to leave me baby alone whilst I put my shopping and pram in the car When I was finally in the car with my baby he set off before I strapped me baby s car seat in
carole martin
6737 reviews
N/A
6 months ago
JOKE OF A DRIVER
The driver did not help with putting luggage in to the boot of the car he then as soon as i get in to the car he said i live and have just come from burnley to Blackburn and your going to Preston it s an out of town journey coming from one town to another to collect someone is an out of town journey so can I have my money now I said huh You have not taken me to the destination yet driver because I m going out of town I said your already out of town if you live in burnley and you ve come to blackburn to pick me up he screwed his face and I thought just pay the 15 and get moving it s 22 c outside and this guy wore a leather jacket windows up W-T-F we get on motorway ALL 4 WINDOWS COME DOWN I THOUGHT T-W-A-T so I put back 2 up halfway he gave me a dirty look through the mirror and kept driving he couldn t follow sat nav I told him where to go what a joke
MARIE
6737 reviews
N/A
6 months ago
The app said the price was 7
The app said the price was 7 however we were charged 8 in the taxi Disgusting service
Rob Haley Works
6737 reviews
N/A
6 months ago
WARNING
WARNING DO NOT prepay with the app Our taxi arrived and then drove off without us i then got an email saying journey complete and took my money Several calls to customer service but just get the runaround and no refund Fraudsters
Lillo Schillaci
6737 reviews
N/A
6 months ago
Been a full year and I still haven t
Been a full year and I still haven t got my 55 refund from an airport run Manchester to burnley app charged my card after paying driver Cash have not used them since a whole Year full of false promises getting told someone will call with no follow up went on app and they have deleted the booking from my profile Absolutely disgusted angry frustrated it s a goodjob I belive in a afterlife
6737 reviews
N/A
6 months ago
I don t even want to give one star just
I don t even want to give one star just got one eck of a lot of crammed rude drivers who think they can speak to people just how they want you get in there cars all calm just wanting to get home but by the time you get there they leave you wound up to the top
Bella Moreno
6737 reviews
N/A
6 months ago
Very rude drivers
The drivers here are incredibly rude and always seem to take the longest route possible If you ask them to take the quicker route they just ignore you and waste your time
Mashal Mamoon
6737 reviews
N/A
6 months ago
RIDE let me down today -
I booked a taxi 2 days in advance yet they hadn t found a driver for me til 15mins AFTER the booked pick up time Late for work and in trouble with my boss thanks a lot RIDE APP Cannot recommend