Ridefaboard Reviews

I feel completely ripped off by this

I feel completely ripped off by this store It hurts me to my core We saved up enough money to get a double battery e-bike from ridefaboard we need extra wheels to pick our children up while one adult worked The bike came so broken no owners manual no instructions the pegs were busted in half Those are problems I can put aside The motor will not spin the wheel So it s just a heavy bike This shop if it s even real has just sent me a few short emails No solutions no apology just one word emails I urge you if you value you re hard earned money do not get ripped off like I did The lesson is customer service is dead and if you work hard for your money to feed your family buy from a real dealer

Order not received

I have not received my order It is now 7 days and still nothing

My delivery was delayed and my glass

My delivery was delayed and my glass display screen was cracked when I took it out of the box I paid 549 00 of my hard earned money for that e bike only to be delivered with damage I want you to send me a new glass display screen

The website experienced some glitches

The website experienced some glitches as I attempted to check out repeatedly placing 37 scooters into my cart instead of one Additionally after receiving my scooter I attempted to return it for a different model but I was completely unable to contact anyone at the company to initiate the return Over the seven day return period I sent six emails with no response Upon attempting to use the chat function on the website I waited two days before receiving a response When I let the chat monitor know I was hoping to start a return I never heard back Overall I m very disappointed with the customer service but pleased with the product

They are the worst customer service

They are the worst customer service company EVER I bought a Nanrobot scooter in February and it ran for only 2 months before the screen would not get power to it I reached out to both Nanrobot and Ridefaboard dealer with my scooter technicians diagnosis and test finding about the issues I have had no resolution and yet to hear back since April with how they are going to resolve my problem I m at my wits end and can t say enough horrible things about both of these pathetic companies I would never ever buy anything from either of these companies Sam G

I placed an order with them 2 weeks

I placed an order with them 2 weeks ago They took the money immediately but I ve heard nothing since I ve emailed them twice and got no response I ve tried to live chat and no response I thought I could trust them based on other reviews but apparently that was a mistake

Very good company to order from

ordered from them the evercross 10k pro the communication was well better written than spoken this seems like a chinese website I think they are all situated in china and ship from a warehouse in the US they shipped the scooter quite fast within a week it arrived they offered a 5 discount coupon so the price was good

I recently purchased the AKEZ electric

Very good company to order from They are fast and efficient and they actually have the best prices

My immense love for the C91 electric bicycle

I recently purchased the AKEZ electric bicycle and I must say it s truly impressive It shares many similarities with the popular Super73 brand but what sets AKEZ apart is that it delivers comparable performance at less than half the price The bike s power speed and battery life are exceptional