Based on authentic user experiences
Mathias M ller
6727 reviews
N/A
8 months ago
They steal money
I was in Milno and frequently use their e-bikes I quickly realized that far more money was being withdrawn from my account than it should be I am no longer in a country where their e-bikes are offered and I am still being charged I am writing to WARN everyone to use their bikes as it becomes a very expensive experience that does not stop I have contacted their service but to no avail Would have given 0 stars if possible With regards a very angry and dissatisfied customer
Dimitra Poutoglidou
6727 reviews
N/A
8 months ago
Scam
Scam We were overcharged paid 40 euros for 2 bicycles for almost an hour of using them The app is charging your bank card without your consent and without any notice although you top up and choose not to automatically charge your card further From the customer support the answer was that it is written on terms and conditions Because when you rent a bicycle you read terms and conditions to see that what you first read in the app is not what is actually valid What a joke Stay away
6727 reviews
N/A
8 months ago
They are scammers they depend on
They are scammers they depend on tourists that leave the country and then charges them subscription they make multiple subription charges during the month 2am so you don t notice They steal your money and do not return all of them back They say is autorenewal under the conditions and it is but this is carefully covered SCAM beware and AWAY
Pac Rouge
6727 reviews
N/A
8 months ago
It s a scam
It s a scam I can t access my purchase history Every time I want to use a bike I m forced to top up my balance by 5 My wallet ends up empty after just short 10-minute rides It seems they re intentionally reducing my balance compelling me to top it up repeatedly
Elvis Gerina
6727 reviews
N/A
8 months ago
Helsingborg Ridemovi is new company
Helsingborg Ridemovi is new company My bike rear tyre is done and I thought I ll give this a try until replacement comes I bought a package stopped at my friends place the app said no parking here so I rode away to my destination and took a photo locked and all then 10min after the first stop I get illegal parking penalty 10
Marius Bergh
6727 reviews
N/A
8 months ago
Charged for flat battery
The battery went flat It was not possible to reach a place to place it correctly based on the short notice of reduced battery Then the bicycle was locked and unable to ride without battery It was impossible to carry the heavy bicycle and impossible to contact this horrible company Now I am charged 524 NOK extra Stay away from this company
Tony
6727 reviews
N/A
8 months ago
We recently hired 2 ridemovi bikes for
We recently hired 2 ridemovi bikes for 1 hour total in Portofino they dinged my c card for 150 dollars managed to get 60 refund had to cancel my c card so no more charges I will never hire an E Bike again I can see way they are thrown into canals oceans and run over by 4WD vechiles never hire from this company ever
Connor
6727 reviews
N/A
8 months ago
Predatory
Misleading billing and charges Very expensive journeys unless you subscribe to their daily monthly plans Billing by minute incentivises dangerous travel in order to reduce the price instead of responsible cycling Auto top-up of your funds in the app is automatically checked so that unless you specifically change it they ll happily take more of your money than needed Supposed to have a 1 Euro sign-on deposit that never seems to be returned Stay away from this service
Chioke Emenike
6727 reviews
N/A
8 months ago
DO NOT USE THIS USELESS BIKE
DO NOT USE THIS USELESS BIKE SCAM SCAM SCAM SCAM IF YOU REGISTER YOUR BANK CARD THEY WILL WITHDRAW YOUR HAD EARNED MONEY UNNECESSARYLY WITHOUT any means REACHING THEM TO COMPLAIN IF ANYTHING IS BELOW ONE STAR THAT IS WHAT THEY DESERVE FOOOOOOOLS
Chris
6727 reviews
N/A
8 months ago
Charged me and my girlfriend both to
Charged me and my girlfriend both to use scooters that weren t working We told them not very nicely to refund immediately which they did after a while - as app credit then we not very nicely again told them to refund the money to our bank asap because we re NEVER going to use them again It s over a month later and they tried to charge us 25 each out of nowhere Lucky we blocked payments for them after the first time we used them Avoid block their payments report them and never look back