Rightgas Reviews

Our engineer Kimo was brilliant today

Our engineer Kimo was brilliant today He came round to do our annual service he was extremely efficient and helped us out with a fault Highly recommend Thank you Kimo it could have been a headache if wasn t for him

Gas leak fixed by Chros Goddard

Chris Goddard came to my mums house to fixed a small gas leak detected by a previous engineer He was prompt fast and polite couldn t have been any better

Dave from RightGas was a very dedicated

Dave from RightGas was a very dedicated engineer After sometime and perseverance he manged to solve an explosive ignition problem on my promax boiler that nobody else could fix the first enigineer botched it with some insulation tape that lasted 7 days Dave set about sorting the igniters and connections to get it working normally only to finsd a failure weeks later working with the manufactures he persisted in identifying the problem which was a hidden problem that the manufacturers never brought forward until his insistence and much head scratching He eventually got somebody qualified at the manufactures to say that it was a known problem and certain parts not mentioned were required He was not amused that they never elicited to this information in the first place as it would have saved much time and a very cold weekend Thanks Dave

Excellent Combi-Boiler Repair with RightGas

I have a service contract with Domestic and General I Booked an online appointment this morning at around 11am because there was an alarming rumbling noise emanating from my Worcester Bosch Combi Boiler I received a reassuring call from RightGas at 11 22am to say an engineer would be with me no later than 6pm The Engineer arrived at 12 45pm equipment ready because he d reviewed my online description of a rumbling boiler and analysed it as a blockage It was fixed within 15 minutes Excellent service

Mario arrived just within the time

Mario arrived just within the time frame given - at the end of a long day fro him He was still cheerful and incredibly helpful He worked through all of the problems which took him nearly two hours and left with the boiler working again to go to his next job He deserves an Engineer of the month award Tim W

Repair completed today after I called

Repair completed today after I called them in the early hours of the morning Engineer was clean and wore his mask throughout the repair and sanitised everything before he left I d give 10 stars if I could

Swift boiler resolution

Richard from Rightgas came to assess my boiler I missed his 2 calls plus the call from the office to say he s on his way my smart watch did not buzz on my wrist He was very courteous and professional about it as I greeted him accusingly with you were meant to call me first However my drama aside Richard reviewed the boiler asked a couple of questions and diagnosed the problem immediately The pressure on the boiler was constantly dropping due to a leak inside the boiler cylinder This meant that up to 4x a week I was having to turn up the pressure valve This has been an ongoing problem Fortunately Richard had the equipment to fix it and the whole process took approximately 20 minutes I apologised for the missed calls Richard forgave me and I am a happier customer as I can now go back to checking the valve pressure one maybe twice a year Thank you Richard

Richard was very helpful with divert valve

Richard was very helpful He arrived pretty soon and fixed the problem with a replacement valve with no fuss He also fully explained what had caused the problem and kindly turned off the water supply for me and afterwards back on again which I find a bit hard to do I m a bit clumsy