Based on authentic user experiences
James Newsome
6732 reviews
N/A
7 months ago
Can t be trusted
Ordered a Mink Camper from them at the Great Outdoor show Was promised an open order and refund for 6 months in writing Since then I have had to cancel the order and they are refusing to send the refund via any of the secure methods I have offered Now just ignoring me and the 995 00 they owe Cannot be trusted
John and Jane
6732 reviews
N/A
7 months ago
Rivermotorhomes Stratford
Rivermotorhomes Stratford sold us an ex demo Chausson with all the bells and whistles -a roof rack ladder bike rack and extra fog lights solar and a side bar light The side bar light scraped on the awning every time it was opened and then fell off The roof rack leaked due to lack of sealant and the extra fog lights came on one night and couldn t be turned off The AA man said the wiring is the worst I ve ever seen On taking the vehicle back to get the damp fixed only 3 of the 4 areas were fixed despite us supplying a full report of all 4 areas The area with 90 damp was not attended to in the week it was left with them Many calls were made to try and get things fixed and in most instances the calls were not returned We would not recommend this company to anybody
Wayne Reading
6732 reviews
N/A
7 months ago
Untrustworthy company
I discovered that this company was suspended due to non-compliance from the National Caravan Council approved workshop scheme Admin told me that they were to remove their literature from the motorhome website They are still advertising now as a member although they have not removed the accreditation fooling the public 10 2 25 Rude owner bad workmanship and customer service
Mr Andrew Moore
6732 reviews
N/A
7 months ago
Stay Away from River Motorhomes
River Motorhomes sold us a second hand Autotrail back in January 2023 The vehicle was not ready for collection even after a month of paying a deposit Even when we paid in full the vehicle was still not ready and was told to take it away and snag it Numerous faults and issues were noted included damage that wasn t there when we viewed it The vehicle has been back to River Motorhomes on numerous occasions after breaking down on every trip we took in the first year Thankfully we had own recovery insurance in place Since then the vehicle has still continued to have faults which has resulted in us paying out a lot of money in excess of 1 000 to get to the bottom of the electrical fault alone Even now it is still not at the standard it was promised and we have been left with a damaged leaking roof which was caused by them and only a strip of tape has been used to repair the entire length of the roof They would not refund or replace and continue to not reply to any correspondence Very poor customer service untrustworthy and incompetent service teams and dishonest management
dave wilson
6732 reviews
N/A
7 months ago
Best motorhome company
Very happy honest advice value for money best motorhome company I have found
Jake Holland
6732 reviews
N/A
7 months ago
Wow thanks again John
Wow thanks again John They did a full service for me can t wait until summer now
Richard North
6732 reviews
N/A
7 months ago
had a 4 birth off the firm and it was a
had a 4 birth off the firm and it was a dream we went to Weymouth
Sean Evans
6732 reviews
N/A
7 months ago
Thanks to the lady in the office for
Thanks to the lady in the office for helping me with my transaction me and my wife are very happy roll on July
Karen Jenkins
6732 reviews
N/A
7 months ago
Great experience today with John
Great experience today with John More than happy to put a five star for John
Leigh Rembone
6732 reviews
N/A
7 months ago
i wish i could provide six stars in all
i wish i could provide six stars in all honestyi couldn t be more happy with our lovely motorhome hello Austria