Rj Reviews

I have multiple fraudulent charges on

I have multiple fraudulent charges on my account from this airline after attempting to book with them They save you re credit card information and charge you as they see fit They are crooks And attempt to protect their cons with legal documents Please boycott this airline if you don t want to have issues with your bank and financial health Unbelievable

Constantly rescheduling our flights

Bought business class tickets for Madrid to Bangkok via Amman 4 weeks ago Since then they have rescheduled our flights 4 times already Now they are expecting us to fly from Madrid to Amman on one day and then fly Amman to Bangkok 4 days later What do they expect us to do during those 4 days The problem is although I can probably reschedule everything all 9 hotels and 1 train journey how do I know they wont change it all again And who is going to pay for all the changes and the amount of time it is taking me I have already had to reschedule it all from their last change

Cannot contact them or complain if you have a bad experience

Had a bad experience on a recent flight from Amman to London and was instructed by the stewardess to contact RJ on arriving home It when trying to do this that I discovered that you cannot give negative feedback to them or make a complaint their customer survey website are cleverly designed to block you from doing so - which is great for them but not so good for you Both avenues ultimately lead to dead ends so you can t contact them about your bad experience RJ are probably proud of themselves for doing this but at the end of the day it doesn t work - customers just won t use them again

Royal Jordian dont buy tickets from Them

About 1 year ago we board 2 tickets Copenhagen Cairo and back Royal Jordian changed fliget with 48 hours we shouldt wait 48 hours in Aman We did make a complain and expected money back And did buy new tickets Now here close to a year after they keep writing same mail for about 4 time Dear Mr Alstrup We apologize for the delay as we informed you in our previous emails there are some legal points to be solved and until now we didn t receive anyinformation from the legal department Best regards Before you travel All Passengers are required to visit below links prior to departure Jordan Travel Updates - Royal Jordanian rj com Spain Spain Travel Health spth gob es YASMIN ALABSIRoyal Jordanian Reservation Ticketing SupervisorDont use Royal Jordian

Never use this company

They destroyed my suitcase The day after arriving filled in the contact form online about the damaged suitcase no response Then trip in Jordan started i went to some places without internet reach Finally found internet acces after a few days and they answer directly they dont consider claims more than 7 days old in my case it was 8 days Also the plane was 2 hours late and many things inside the plane was broken It was the dirtiest airplane i have ever been in There is no entertainment on board Check in staff was rude and unprofessional However the flight crew was friendly and good

They repeatedly changed my flight s

They repeatedly changed my flight s departure time to the point where I had to cancel the trip The call center was extremely expensive to contact making the situation even worse Overall it was a very disappointing experience

Worst airlines I ve ever flown with

Worst airlines I ve ever flown with Unprofessional staff dismissive and unhelpful Most of them don t know answer to simple questions and default to call customer helpline To top it off the prices are ridiculous and god forbid you want to take snooker qu with you it will cost 145 because it s a second bag A bit of common sense is needed Stop money grabbing ever chance you get

Absolutely useless never book with them

Never book with them they are cheap for a reason Booked flights to Bangkok via Amman they changed the timings at first then they changed the return date by two days but only for the first leg so I would of arrived two days after my connecting flight absolutey useless DO NOT BOOK with these chancers