


Welcome to Roberts Travel Group
Based on authentic user experiences
joel le bars
6737 reviews
N/A
7 months ago
Unfair school refund policy
I paid school transport to Roberts Travel Group for the academic year 2019 2020 Roberts refunded only partially school transport for the 13 school weeks where schools were closed due to Covid-19 And still owes me 100 50 per child Did not provide school transport in July when the school reopened for Year 12 Did not explain their partial refund policy Does not provide detailed invoices Does not answer emails I have received full refunds from ferries rail companies hotels Not from Roberts Travel Group
Gary Moppett
6737 reviews
N/A
7 months ago
Roberts travel bus driver failed to
Roberts travel bus driver failed to Give way to oncoming vehicle even when a road traffic sign tells him to do so Endangering the lives of school child on board Response from Roberts travel was they had spoken to drive who admitted He thought he would change it Then the response was to make up excuses for the driver like it was dark broad daylight there was something going on in village so vehicle double parked no event double parking
David A
6737 reviews
N/A
7 months ago
Super 5 day holiday
Winter warmer 5 day holiday to Grange over Sands Excellent hotel with generous portions of good quality food Comfortable coach and an excellent driver Ian who drove safely and with the comfort of his passengers at all times He also gave relevant information which enabled us all to make the most of the holiday
kelly FINCH
6737 reviews
N/A
7 months ago
I love your day trips
I love your day trips Thank you for all the journeys
N King
6737 reviews
N/A
7 months ago
Blackpool Illuminations trip
My husband I travelled on the Blackpool Illuminations trip last Saturday 7 October Colin was our driver for the day and would just like to say what an excellent driver he was His driving was very smooth and there was no hard breaking and he was also a very good communicator adding to what was a very enjoyable day
Joanna Blatchley
6737 reviews
N/A
7 months ago
Excellent first-time experience
I recently went on Roberts 4-day coach trip to Yorkshire staying in Scarborough and with day trips to Whitby and Castle Howard Our driver Liam was excellent - we felt very safe with him driving - and was a good representative for the company The hotel Roberts booked us into was lovely I had done a day trip with the company previously but this was my first holiday I would recommend and definitely travel with them again
Julie
6737 reviews
N/A
7 months ago
Thank you Rob for another excellent
Thank you Rob for another excellent Whit Friday Brilliant navigation around the villages Really friendly and helpful as always
Mrs Robinson
6737 reviews
N/A
7 months ago
After a wonderful 5-day break in
After a wonderful 5-day break in Bournemouth and the privilege of a knowledgeable driver Mike I found that the only downside was the fellow passengers who obviously could never be satisfied the main grouse being FREE days and we only had one so I tried to explain that the days out were not mandatory but didn t seem to get through anyway maybe in future catalogues you could emphasize this point just a suggestion
Lyn
6737 reviews
N/A
7 months ago
A fantastic trip to Gloucester Christmas Market
We had a fabulous day trip to Gloucester today The coach was on time and the driver was welcoming and extremely professional Regards
Peter Hammond
6737 reviews
N/A
7 months ago
Christmas market chester
We were going to Chester for the day cannot fault a single thing from starting with a lovely cup of coffee and a very warm welcome to a perfect day with a very informative and lovely driver who s name was phil as mary Poppins would have said simply perfect in every way Thankyou looking forward to next year s event