Rockawnings Reviews

Called and they answered

Spent ages looking for a cheap pop up gazebo Eventually settled for one from this company because of the quality of the fabric that was supplied and that it was waterproof It wasnt the cheapest but I dont mind paying a bit more for quality Ordered late at night so Paid for next day delivery before 2pm but wasnt expecting it to arrive by then However following day by 2pm it still hadn t arrived Called rock awning and they gave me the tracking number could easily have been one of those companies that never answer or dont get back to you once they made a sale and TNT had it out for delivery Rock awnings feel like a good company to deal with so happy to give 5 stars and recommend

Bought a Hex 45 gazebo

Bought a Hex 45 gazebo Delighted with the product This company advertises it s phone number and answers it They called me because they had a problem with my order Sorted out with one friendly call This proved to me that this company is upfront and genuine before I received my gazebo Good honest service and great products

Would highly recommend this company and

Would highly recommend this company and there products are second to non

Great products and service

I have been using the Hex45 for a year and it s a pretty solid gazebo I have used the explorer one as well and its exceptionally good value for money Recently had a foot break off one of the legs emailed friday afternoon and replacement received 11am the next day Exceptional service with printing as well

The customer service is second to none the products top notch

The customer service is second to none and the quality of the product is top drawer I bought the 3m x 4 5m Rhino Hex 45 and I couldn t be happier Richard from the company was amazingly helpful in sorting out an issue with the courier damaging the gazebo carrier bag in transit Sent me a new one the next day superb customer service Would have no hesitation in recommending Rock Awnings at every level Great job keep up the good work 5 stars all the way

Superb products and fantastic customer service

Superb products and fantastic customer service We bought the Explorer 3 6m last year and due to lockdown it didn t get used until this year In the recent high winds the canopy got damaged our own fault not a product issue in the slightest and we bought a new one Ordered on the Monday afternoon arrived Wednesday morning Very happy with the pop-up gazebo sturdy materials for both frame and canopy Leg weights highly recommended also Definitely needs four people to erect the instructions suggesting two people are sufficient are nicely optimistic Have already recommended Rock Awnings to friends who have purchased also and wouldn t hesitate to again

Great customer service

Great customer service We ordered a rather huge gazebo without thinking through where we d store it - so when it arrived we realised we couldn t really keep it Our own silly fault because the dimensions and weights are all clearly given on the product pages I phoned Rock Awnings got straight through was assured there was no problem in it being refunded I sent it back and as soon as they received it they contacted me again to confirm that the refund was being processed Perfect service And I expect the gazebos are lovely too

10 10 for these gazebos

Some delay in my Gazebo being sent in April due to either Brexit and or pandemic but well worth waiting for The gazebo has been up for about 6 weeks now and I am delighted with the quality and strength of the frame a far cry from my previous cheap ones the fabric is excellent and certainly totally waterproof in even the heaviest rain I realise that these gazebos are fairly expensive but they are worth every pennyThank you guys