100 Pure Natural Essential Oils Rocky Mountain Oils
Based on authentic user experiences
sally
6737 reviews
N/A
6 months ago
Rigid Bizzare costumer service
I had been regularly purchasing oils for RMO The oils were working for me The costumer service was horrible and bizarre I received a promotional email with a discount code I placed an order and tried to use the code The code did not work I called and explained was told that they never send a discount for that amount I forward the email with the discount code Rep says yes that is from us but that she could not give me the discount without sending it to the office I question this because it will make more work for me I get hung up on I call back speak with manager that does not like me questioning their policy and says I will not be getting any discount Then I receive an email saying I will receive the discount and an extra 10 All very frustrating and disturbing I no longer purchase from them
Tata Tap n Nerea
6737 reviews
N/A
6 months ago
Item not received no money back
Item not received even though it states on the tracking system that the item is ready for collection I had to send like 5 emails to get real answers and at the end I was told that is stuck in customs and they will not give me the money back until they receive the parcel back 160 dollars thrown to the trash apparently
Consumer
6737 reviews
N/A
6 months ago
Just Stay Away and go to young living
I tried to go outside of the box and try these oils I placed two orders It has been completely awful First the oil an oil that I normally use every day from young living- Rocky Mountains oil broke me out so I decided to send both orders back I put oils on my face and on my body and I can t have stuff that s breaking me out So they claim to have a no hassle refund and that s complete bull I ve had to contact customer service several times still don t have my refund and then I get an email notification today telling me that I have a partial refund and they re charging me for a carrot seed oil that I don t have - that box was never even opened ever A return label went on it and it went back This place is beyond ridiculous Just stay away Now I get to call for the 4th time tomorrow and fight to get my full refund I still haven t received my other refund it s been 3 weeks
Yael Hadane
6737 reviews
N/A
6 months ago
They are scammer I didn t receive my package
I saw a lot of people recommending this website as it has good quality essential oils I live outside of the US and had some stressful times so I paid the 50 for expedited shipping I ended up not getting any package so I checked the tracking number and it said that my order was canceled I haven t received any mail informed me of the cancellation or explanation as to why the order was cancelled and wether I was refunded I sent 3 emails over the following week inquiring about my order and have yet to receive a response This is unacceptable I can t believe people actually do business with this company they are complete scammers and I have yet to be reported Stay away especially if you are international customers
Kathy
6737 reviews
N/A
6 months ago
Horrible customer service
RMO has good products If you ever have issues with your order or anything else it is a nightmare Used them 4 years ago and quit because of issues with my order which happens quite often Placed an order went through my credit card and RMO claims they didn t get the money My bank said they did on 3 different calls just to be sure Customer service just said to me you are wrong it is your problem When I requested manager she put me on hold and never came back Had to call back and finally reached the manager and she said Your money should be returned to you in 2 to 3 days maybe a week WHAT You said you didn t have it Anyway this is not the first time I ve had problems If you like them great but be careful if anything goes wrong which it will eventually it is a disaster getting it fixed That has been my experience more than once I recommend International Aromatics Excellent customer service and high quality products
Black Unicorn Wood
6737 reviews
N/A
6 months ago
Soapers beware - not for cold process soap
I purchased a 4-ounce bottle of patchouli essential oil in February 2022 from the Rocky Mountain Oils Ebay store intending to use it for soapmaking Every time I have tried to use this oil in soapmaking it caused the soap batter to seize If you are intending to use these essential oils for soapmaking I advise you to look elsewhere
Kathy
6737 reviews
N/A
6 months ago
Excellent products
Excellent products Best prices With so many essential oil companies out there claiming to be the best I am truly happy to have found this company They have pure excellent quality oils period I have done much research and tried other oils using them for pain breathing anxiety Rocky Mountain is the very best
C R
6737 reviews
N/A
6 months ago
I absolutely adore Rocky Mountain Oils
I absolutely adore Rocky Mountain Oils because of their commitment to quality and purity I know that every bottle I purchase contains the highest grade essential oils ethically sourced and expertly distilled Their dedication to education and community empowers me to use these incredible plant gifts safely and effectively for my family s well-being From uplifting aromatics that brighten my day to soothing blends that ease tension Rocky Mountain Oils has become an invaluable part of our holistic wellness journey