Rohan Reviews

Sunhat

Rohan kept me up to date with the delivery This is my second sunhat as I love it It is light on the head and casts a shadow over my face as I am sensitive to the sun It would be better with a few air holes as after a while my head does get hot Also more choice of colours would be great I would also like this design of hat for the winter in a waterproof material

Maroc shirt and tee shirt

The items were delivered at the time stated by DPD and were securely packaged The fit design and colour were as advertised on the internet As a regular customer I have always liked the clothing for its comfort and ease of washing and drying

Fantastc service

I visited a Rohan store today for the very first time It was the Cambridge store and I was served by someone called Yolanta Her customer service was excellent and although the trousers I wanted were too long she tracked down and ordered a pair from elsewhere and said they could be delivered free to my home or workplace if I couldn t get to the store She was so friendly and helpful despite the fact it was late in the afternoon on one of the busiest shopping days of the year that I will wait to cllect the trousers just for the pleasure of being served by her again - she is a great advert for Rohan

5 Rohan

I m about 170cm tall size 10 long leg Rohan trousers are my absolute all time favourite Perfect fit every time for me Just bought 2 pairs of Pacer capris on line - ideal Would love a cream or white version for day to day summer wear in UK Material is ideal for holiday wear whether it s Marakesh or Malaga Thank you Rohan

Superb Customer Service

Bought 2 pairs of waterproof trouser for my wife and I - mine were a perfect fit but the others were too big The after sales and customer service were exemplary The return and exchange was completed in 5 days The products are fabulous and the saying you get what you pay for is true Couldn t be happier with the products and customer service

Rohan is always helpful

Rohan is always helpful and the products are always great

Great customer service after a waterproof-jacket fail

I bought a waterproof jacket 2 years ago and was extremely happy that it kept me totally dry and also provided wind protection Recently though I was out walking in the rain and when I got home discovered I was soaking wet on my back from the neck downwards There was nothing obvious to me to indicate why I know Rohan create clothes to a high spec so I got in touch more to ask advice and was more than pleased with the service I received From the initial friendly response to my call a real person from the go to the explanation of what they could do to the completion of the matter in a week This included me posting the jacket to Rohan for inspection they emailed a pre-paid returns label Rohan calling me to say the jacket was at fault and as it was only lightly used they would offer a replacement Unfortunately that particular jacket was no longer produced so an alternative was suggested or I could choose an e-credit to the amount of my original payment to spend with Rohan I went to my local shop Southport to see and try on the jacket they were offering me Again I had a very helpful and informative experience After making my decision I called Rohan Customer Care to let them know My jacket arrived the next day - brilliant I was so happy with the whole Customer Care experience with Rohan I have been a customer for a number of years and will stay so

Another great company to do business

Another great company to do business with the staff are real and not virtual customer service is still paramount here with a dedicated focus on satisfaction They all have good technical knowledge about their products services and the very best thing is they are a British company selling British manufactured goods buy from them and support them