Rolcruise Reviews

Well informed chap Darren

Well informed chap Darren Went the extra mile to secure us a good deal Warm and friendly

ROL Reward Our Loyalty GREAT SERVICE

Thank you Katie for taking the time to ensure we had a nicely located cabin As always excellent service and explanation Katie answered the questions I had On a previous cruise we had a few issues whilst on board ROL were quick to forward our concerns to the cruise liner and we received a very satisfactory outcome

Stewart was most helpful could answer

Stewart was most helpful could answer all our queries and very pleasant and patient

Jake was really helpful

Jake was really helpful I have spoken to him before He is a real credit to ROL He deserves promotion and a Pay Rise

Katie informed me about special offers

Katie informed me about special offers relating to my booking request which resulted in a small reduction in my booking She was very helpful in advising me about the available cabins which was very helpful She was cheerful and knowledgeable and I would happily speak to her again I have booked cruises before with ROL and always had a positive outcome Thankyou

Very helpful and knowledgeable

Very helpful and knowledgeable when making a booking with this company This is the second time that we have booked through them and would definitely recommend them

Jasmine was very helpful and efficient

Jasmine was very helpful and efficient but didn t waste time on unnecessary matters The cruise was booked and deposit dealt with I forgot to ask about cruise miles I have accrued so will do so when the final payment is requested

Excellent customer Service

As always I had excellent customer service from ROL Callum while I knew which cruise and cabin type I wanted all the other perks in the Japan at Springtime ROL offer came through as advertised It s an easy company to book through