Romida Reviews

I would not recommend this company

I would not recommend this company I ordered a voucher for a birthday present They charge 4 for delivery and supposedly be 1st class tracked by Royal mail The voucher had not been delivered and I contacted their support They didn t seem interested and just told me that they can t track the delivery and Royal mail have it Still nothing arrived they day before our friends birthday I contacted them again and asked for a refund letting them know that it would be too late and needed to sort something else as a present I was told that I couldn t refuse the delivery and they would get onto Royal mail and chase it up 2 days later and still no reply to any of my emails since asking for a refund I have explained that we are renting the property we are staying and the delivery address of the voucher We travel back to the Northeast early Sunday morning and won t be at the rental to accept the voucher They say that they can t stop the delivery and have it returned to them I just want a refund but they don t want to listen

Appalling customer service DO NOT go to Romida Ramesh Rochdale

Appalling customer service at Rochdale site When asked if they offer any discount natural question to ask when purchasing items the answer was no and was also told that if the manager was there he would have told me to me f f The reason I had asked for the discount was because the previous bat I had purchased in Sep 23 cracked from handle and toe and the price of the new bat we selected was at a significantly higher price and I didn t want to go ahead with the same brand While I was there there was another customer who wanted to buy few balls but the customer was refused to take the cricket ball in his hands as it was against their company policy to avoid customers stealing the cricket balls and putting them in their bags How can someone buy something without even having a feel I have visited so many cricket shops in my life but never experienced this sort of bad customer service I will not go back there again and will advise others to be very careful before they decide to go or purchase anything item from this shop

I went to the store in Huddersfield and

I went to the store in Huddersfield and it s one of the best cricket store I ve been to in the UK Very good service and had exactly what I needed at a good price I bought edge tape and a small arm guard also known as a wrist guard Will definitely be going there again

Amazing service received

Amazing service received Sam and Josh in particular Placed an order online and they contacted us to explain how our order was mismatched in sizes Their knowledge and customer care to ensure we received the correct items was beyond what you d class a Good Customer Service Thanks my son is really looking forward to his receiving his order

Best customer service I ve had for a long time

Phoned up to get a cricket chest guard that isn t in stock anywhere in the UK the gentleman on the phone called the manufacturer to find one and was just really helpful I have become used to getting bad service everywhere now so this was a lovely surprise

Amazing Customer Service

Amazing Customer Service Ordered a gift voucher for my Grandson Order and delivered with in 24 hours Thank you Romida for such wonderful company

Rochdale store great

Been coming to the Rochdale store for years and the customer service is always top class The staff are knowledgable and always on hand to help with any questions

Best quality

Best quality Fast delivery Highly recommend