Ronsmith Reviews

A happy grass cutter

A telephone conversation confirmed the company had the mower I wanted It arrived in good time and I was kept updated regarding delivery

Purchase and installation of a robot lawn mower

We wanted a robot mower Another company in Hereford was recommended to us and that ended up being a complete waste of time However in the end they did us a favour Friends had mentioned Ron Smith and we popped into their Hereford store when we were passing by The store itself was quite impressive and the staff helpful Took our details and said an advisor would be in touch to do a site visit Ian contacted us within a couple of days and visited shortly thereafter The whole visit felt professional thorough and enabled us to decide which machine to go for We felt well informed by Ian on the process the benefits and costs etc but without any feeling of being pressured So much so it enabled us and gave us the confidence to place our order there and then We went for the Husqvarna 415x A week later Ian was back to do the installation It was a painless process and without any disruption He kept us informed during the fitting and was very open to questions etc He set up the app connected the mower and went through the operations He is also just a phone call away if we need help The office at Worcester was also very helpful and quick to respond to any communications We are delighted with the machine and the service we have received We would readily recommend this company

Excellent Customer Service

Ian Morgan who surveyed and installed my robotic mower was excellent He was knowledgeable helpful and gave honest advice The installation was tidy with a minimum of fuss and inconvenience and he was happy to spend time explaining how to operate the mower

Robotic mower pp

Your representatives were really helpful and talked us through the whole process of how a robotic mower works Your representatives were really helpful and talked us through the whole process of owning a robotic mower

Very friendly and helpful staff when I

Very friendly and helpful staff when I phoned to discuss stock availability and product queries

Good supplier

Good price Not in stock which was stated but very good communication It arrived sooner than I expected

Good flexible and thorough service

I was pleased with the co-operation and ability to adapt to an addition made to the order and ship this at the same time as original order The tools were clearly checked and thoroughly packed with reinforcements to the original boxes in order to keep the equipment safe in transit

Click and Collect GMD order at Hereford

Click and Collect GMD order at Hereford Branch helpful staff gave me a good price to have my Autotune software on saw updated as well