Rosefeels Reviews

Arrived 3 weeks late broken

Arrived 3 weeks late broken poor quality The wood was as thin and flimsy as a wooden craft from the dollar tree I paid over 80 for something not worth 5 Would not recommend

DO NOT ORDER

DO NOT ORDER Wish I could give no stars complete scam ordered nearly two months ago and still nothing received Keep getting told it ll be there within the week Horrendous customer service Horrendous company to deal with Dont touch Left with no gift for my parents when we travelled all the way to siciliy to see them supposedly with the gift for their 40th wedding anniversary So disappointing

Late birthday order and partial refund

I ordered a personalised gift for my wifes birthday and it didn t arrive When I asked for a refund I was told the order would be rushed and that they had high volumes of orders to work through I then asked for a refund and was only able to obtain a partial refund despite the order delivery being missed with zero communication at any point Terrible service would strongly avoid

RUN away from this SCAM company

Like most everyone else I would have given 0 stars if that was an option I order an anniversary gift for my son and his wife It was ordered in plenty of time for it to arrive 2 mon in advance It was late and the book I received was not usable It was a leather bond book that was customized The book came with the book cover and the lettering in the exact same color so as you can image you can NOT see it I asked for recommendation on how to fix it and Lisa said to take it to a jeweler What is a jeweler going to do to fix a leather book bedazzle it 100 book and she gave me a 20 refund The book had to be thrown away DO NOT ORDER FROM THEM Save your self time just throw your money away its would be at lot less stressful

Scam Website

Scam Website Late delivery and wrong item delivered Very poor customer service also Absolute joke and waste of money

Rip off rosefells

Well got email as told them if they couldn t deliver i would like a full refund as these were ordered beginning nov to be asked if I would take 6 95 as compensation when my order was 120 80 really what a rip off they re a joke now have to go to my credit card company to try get my money back never again I usually really carefully read reviews but didn t on this occasion bad crack

I wouldn t buy again

Very disappointing I got the wooden recipe book where they engrave art on the front and it s nothing like what s advertised and very poor quality Shipping also took over a month

I would never buy from them again

I would never buy from them again The time frame was so far off triple and it comes from China so the Christmas present will never make it I have inadvertently bought things that come from China and the quality is poor I am afraid my granddaughters present will be very late but also poor quality

Paid for expedited shipping paid for

Paid for expedited shipping paid for 3-4 day shipping amd two weeks gone by no package do not order from them I ll be very disappointed if I do not get my money back